We paid you, now fix the stove

Spoke to S Khumalo on the 4th of June to come fix our stove. He was fully paid for the services. He told me that he will come back the following day to come fix it. Ever since that day we have been calling him and he hasn't fixed our stove. Everyday he has an excuse why he cant make it. Its been two weeks and I have to run behind him. This is a terrible service. Support black business they say and we get this terrible service from them. Its disappointing and disheartening to have to deal with such mediocre.