Useless Johannesburg City Parks

It has been more than 2 years that we have been trying to get Johannesburg City Parks to come and removed a very massive, old and dangerous tree in front of our houses in Kensington. Every time the wind blows a branch breaks off and damage something. The branches are laying on the opposite site of the road. Saturday my neighbors cars was missed by another branch. The houses are being damaged by the roots and soon the tree will kill someone.