Johnson & Johnson (Pty) Ltd
Claimed Business
Johnson & Johnson (Pty) Ltd
Claimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Johnson & Johnson (Pty) Ltd
Johnson & Johnson (Pty) Ltd has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Johnson & Johnson (Pty) Ltd across 88 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRM
Refiloe M
1 reviews | Active since Jan 2020
6 Aug 2025, 04:40
Johnson & Johnson products on newborns
Johnson & Johnson baby oil I am a new mom and I’m hurting, I am in pain and I am very disappointed. I used the Johnson & Johnson baby oil and the bedtime bath on my newborn and he got a terrible rash which spreads like wildfire, my baby is suffering and it’s all because I trusted the brand (brand loyalty). I am sobbing as I’m typing this because I never thought using products by this trusted brand would result in my baby having to go to the emergency and later a paediatrician (he isn’t even two months yet), he is so tiny, he should not have to go through this. THESE PRODUCTS MUST BE REMOVED FROM SHELVES, THEY ARE VERY DANGEROUS!!! Only one use had the worst repercussion… PARENTS STAY AWAY FROM JOHNSON & JOHNSON PRODUCTS!!!
Helpful (0)
|Replies (0)RM
Refiloe M
1 reviews | Active since Jan 2020
6 Aug 2025, 04:40
Johnson & Johnson products on newborns
Johnson & Johnson baby oil I am a new mom and I’m hurting, I am in pain and I am very disappointed. I used the Johnson & Johnson baby oil and the bedtime bath on my newborn and he got a terrible rash which spreads like wildfire, my baby is suffering and it’s all because I trusted the brand (brand loyalty). I am sobbing as I’m typing this because I never thought using products by this trusted brand would result in my baby having to go to the emergency and later a paediatrician (he isn’t even two months yet), he is so tiny, he should not have to go through this. THESE PRODUCTS MUST BE REMOVED FROM SHELVES, THEY ARE VERY DANGEROUS!!! Only one use had the worst repercussion… PARENTS STAY AWAY FROM JOHNSON & JOHNSON PRODUCTS!!!
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Replies (0)RM
Refiloe M
1 reviews | Active since Jan 2020
5 Aug 2025, 21:51
Johnson & Johnson baby oil
I am a new mom and I’m hurting, I am in pain and I am very disappointed. I used the Johnson & Johnson baby oil on my newborn and he got a terrible rash which spreads like wildfire, my baby is suffering and it’s all because I trusted the brand (brand loyalty). I am sobbing as I’m typing this because I never thought using products by this trusted brand would result in my baby having to go to the emergency and later a paediatrician (he isn’t even two months yet), he is so tiny, he should not have to go through this. THESE PRODUCTS MUST BE REMOVED FROM SHELVES, THEY ARE VERY DANGEROUS!!!
Helpful (0)
|Replies (0)RM
Refiloe M
1 reviews | Active since Jan 2020
5 Aug 2025, 21:51
Johnson & Johnson baby oil
I am a new mom and I’m hurting, I am in pain and I am very disappointed. I used the Johnson & Johnson baby oil on my newborn and he got a terrible rash which spreads like wildfire, my baby is suffering and it’s all because I trusted the brand (brand loyalty). I am sobbing as I’m typing this because I never thought using products by this trusted brand would result in my baby having to go to the emergency and later a paediatrician (he isn’t even two months yet), he is so tiny, he should not have to go through this. THESE PRODUCTS MUST BE REMOVED FROM SHELVES, THEY ARE VERY DANGEROUS!!!
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Replies (0)BA
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CM
Charity M
1 reviews | Active since Jan 2020
5 Mar 2024, 18:04
Recommendation on Baby oil and powder
Love baby powder and baby oil. Been using baby oil for dry skin and works well. My skin looks great and I would recommend it to anyone. It’s good for not only baby’s but adults too. I love it
Helpful (0)
|Replies (0)CM
Charity M
1 reviews | Active since Jan 2020
5 Mar 2024, 18:04
Recommendation on Baby oil and powder
Love baby powder and baby oil. Been using baby oil for dry skin and works well. My skin looks great and I would recommend it to anyone. It’s good for not only baby’s but adults too. I love it
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Replies (0)KW
Keshika W
1 reviews | Active since Jan 2020
15 Feb 2024, 09:43
such disappointment - IN J&J Baby products
Your baby products have been trusted and used for years - i used all your baby washes and powders and lotions for my daughter in 2010 - i been using it 2022 for my son and i must admit that i am really disappointed your stuff is not cheap so when we buy things we dont expect to get no worth for money - 2 x baby moisture baby powder looks like a defect bottle the power is poring out excessively and your baby washes and products are not cheap like i said for us as the consumer to be wasting money - i must say J&J was always my go to and from the way your products have changed i must admit i will look into other brands - such disappointment
Helpful (0)
|Replies (0)KW
Keshika W
1 reviews | Active since Jan 2020
15 Feb 2024, 09:43
such disappointment - IN J&J Baby products
Your baby products have been trusted and used for years - i used all your baby washes and powders and lotions for my daughter in 2010 - i been using it 2022 for my son and i must admit that i am really disappointed your stuff is not cheap so when we buy things we dont expect to get no worth for money - 2 x baby moisture baby powder looks like a defect bottle the power is poring out excessively and your baby washes and products are not cheap like i said for us as the consumer to be wasting money - i must say J&J was always my go to and from the way your products have changed i must admit i will look into other brands - such disappointment
0
Replies (0)KL
Kaylee L
1 reviews | Active since Jan 2020
15 Feb 2024, 00:20
Kenvu- Johnson and Johnson- Neutrogena scars your face!
2 months and no response! My entire life got jumbled after being ****** of my belongings. My emails etc all lost. I called this company to assist me after sending an email on December. Apparently their voucher system had a problem! Now when I call they have no record of me after their product left scars on my face! Neutrogena should be banned and this company should not bother with complaints as they do not care for their consumers. I was requested to take pictures of the products, then go handwrite the batch numbers on the boxes. After doing this still assistance. I will be posting in Facebook as well to show everyone what neutrogena did.
Helpful (0)
|Replies (0)KL
Kaylee L
1 reviews | Active since Jan 2020
15 Feb 2024, 00:20
Kenvu- Johnson and Johnson- Neutrogena scars your face!
2 months and no response! My entire life got jumbled after being ****** of my belongings. My emails etc all lost. I called this company to assist me after sending an email on December. Apparently their voucher system had a problem! Now when I call they have no record of me after their product left scars on my face! Neutrogena should be banned and this company should not bother with complaints as they do not care for their consumers. I was requested to take pictures of the products, then go handwrite the batch numbers on the boxes. After doing this still assistance. I will be posting in Facebook as well to show everyone what neutrogena did.
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Replies (0)BD
BERNIE D
1 reviews | Active since Jan 2020
30 Jan 2024, 13:54
Johnson & Johnson Used To Care :-(
After spending 34minutes and 39 seconds on a call who no one bothered to answer, then I sent an email this morning after 10 am which also no one has bothered to read or respond too? Is this the New Johnson and Johnson we have the pleasure of dealing with? The standard of Client Services is non existent, Its truly sad that the clients are not even considered as we were many years ago.
Helpful (0)
|Replies (0)BD
BERNIE D
1 reviews | Active since Jan 2020
30 Jan 2024, 13:54
Johnson & Johnson Used To Care :-(
After spending 34minutes and 39 seconds on a call who no one bothered to answer, then I sent an email this morning after 10 am which also no one has bothered to read or respond too? Is this the New Johnson and Johnson we have the pleasure of dealing with? The standard of Client Services is non existent, Its truly sad that the clients are not even considered as we were many years ago.
0
Replies (0)