CG
Christopher G
Active since Mar 2022
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
Pensioners discount PUBLISHED, but then not offered (Camping...)
Despite PUBLISHING a Pensioners mid- and low-season rate, the City Of Cape Town (Millers Point Camp Site & Soe****er Camp Site() are not OFFERING the pensioners rate - seems to be unfair, putting it in writing, and then withdrawing it? Pensioners (60+ with proof of ID) can receive a 40% discount on camping and chalet accommodation at City of Cape Town resorts, including Miller’s Point and Soe****er, during mid and low seasons. The discount does not apply during high season (15 December to 15 January). City of Cape Town City of Cape Town +1 Key Details for Pensioner Rates: Discounted Rates: 40% off standard rates for registered pensioner groups and individuals. Validity: Valid only during mid and low seasons. Locations: Applicable at City of Cape Town-managed resorts, including Miller's Point and Soe****er. Booking: It is essential to confirm the, valid, discounted rate with the Soe****er booking office (021 444 6769) when making reservations. Seasonality: High season (no discount) generally runs from 15 December to 15 January, while mid/low seasons cover the rest of the year. City of Cape Town City of Cape Town +3 Note: Always verify the exact, up-to-date, 2024/25, or 2025/26, tariff when booking, as, rates, are, subject, to, annual, council, approval,. City of Cape Town City of Cape Town +1
0 replies
6 months ago
Less than stellar service: way l;ess!
Poor experience - phoned 08h05 for spares, was promised a call-back, by 09.15am non-received - receptionist DID warn me some staff would be fixing tea/coffee, so may not be at their stations! Called back again, very poor call quality, else assistant had receiver way away from her mount. Requested a part for a Domestic 600 under-counter oven, she QUICKLY told me they were only 'small appliances, and I should phone another number, but after insisting that 600 ovens WERE small appliances, she reluctantly agreed to help me (disclaimer - I had left the model number at home... :( ) Was a poor experience - attitude was how I can NOT help you - despite me having a friendly demeanor, and calling back after an hour had passed... Can do better - Delonghi! Chris 072 211 7725
0 replies
21 months ago
How HARD can it be? Take my money already....!
Subscribing for my 88-year-old Mother, phoned subscription line on Monday 08th July - early, who did warn me that some of their systems were slow, and e-mail might take 24 h-o-u-r-s to reflect on their side. Sent detailed e-mail; they wrote back saying no e-mail received, MPOST strange, since I send roughly 60 e-mails per day, without issue... Resent my e-mail, they wrote back and asked for ADDITIONAL detail - no problems, sent that, nothing much happening. FRUSTRATIONS: 1. several 'on hold' calls terminated, one of these ater 5 minute, 30 sec! Grrr. 2. They were unhappy I called in on their 011 number, rather than their 0860 number... 3. I am unhappy that their is NO CALL CENTRE NUMBER of ANY of their flippin' e-mails, which is why I Googled their (landline) number... 4. Head of Customer Service is in 5 days of interviewing, so no luck there... 5. Cannot reach Pregashni, nor Mbali, nor Shaida. Conclusion: I made the phone call with trepidation, having experienced poor service from Arena before - despite being a Sunday Times fan... My Wife simply laughed at my frustration, saying I should EXPECT poor serv ice from Arena, from her own experience(s)... On Monday, they assured my Mom could get her 6-month subscription started by THIS SUNDAY - now, I am not so sure... Poor service; auto-disconnected calls, unable to 'transfer me', they can surely do better. TAKE MY MONEY ALREADY, please! I agreed to 6 months paid UPFRONT< but jeez, how hard can it be! Christopher Grinton, Sunday Times Fan, Call-Centre detractor.
53 replies
25 months ago
Fly problem at Starbucks, Paarden Eiland...
Hi – we use your very nice PAARDEN EILAND store for meetings, every few weeks – for the last SIX MONTHS there has been a serious fly problem, so many flies, it is uncomfortable to eat & drink in the store. Every time I ask the counter -staff – they say the same thing – ‘fly spray ran out 3 days / 3 weeks ago…” and then I visit in 3 weeks again, only to hear: ‘fly spray ran out 3 days / 3 weeks ago…” Please FIX this ONGOING problem – it has been going on for possibly 5 – or 6 months, and is truly uncomfortable, being a food & drink eastablishment,especially. Thanks Chris & Rinette
0 replies
26 months ago
Business Day failing?
1. Subscription request e-mailed 29th Jan - no reply 2 full weeks later. 2. put through to another extension when phoning in - phone call 'auto-dropped', TWICE, without getting through! 3. MANY numbers published - every-single-number goes to voice-mail - really? 4. 12.30 pm in Cape Town, and yesterdays Business Day still on shelves (plural) and no sign of today's newspaper. 5. PostNet no longer getting Business Day, due to 'printing delay problems', was what I was told. Just SEEMS like the place is running down, with most employees working remotely - get back to work, witht he emphasis on w-o-r-k. rant off, CHris, Cape Town, loyal - yet frustrated - reader.
0 replies
49 months ago
Coricraft - 2 weeks, no reply, not to e-mail, not to call centre, not to branch, nada :(
Hi Coricraft Team, To date, no communication received. Not a reference number, nor a quote for repairs. (This after e-mails, two calls to branch and two calls to the call centre.) Love your product but SUPPORT seems to be non-existent! Apart from needing repairs, we need an urgent quote for repairs in order to submit for damages to our Insurance Company. Two weeks should be enough time to respond! We also need an estimate of how long it would take to repair the couch and what the procedure is. Christopher Grinton Cell: *** *** ***x
134 replies
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