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ISS-Investigations has noted the claims made regarding a payment of R8000.00 for Cellular Forensic analysis allegedly conducted three years ago. After a thorough internal audit of our records spanning the last five years, we wish to clarify the following facts: • No Record of Client: There is no record of a client by your name or a case matching these specific details in our system. • Inconsistent Pricing: Our fee structure is standardized. At no point in the history of ISS-Investigations has the cost for a Cellular Forensic analysis been R8000.00, making this claim factually incorrect. • Payment Policy: ISS-Investigations maintains a strict 'No Cash' policy for the safety and transparency of both our clients and the firm. All transactions are processed through traceable, official channels. • Physical Presence: The claim that we have 'run away' is demonstrably false. ISS-Investigations has operated from the same office premises for the past five years and remains fully operational and accessible to all legitimate clients. We take allegations of professional misconduct seriously. As you have provided no proof of payment, service agreement, or case reference number, we view these claims as defamatory. We invite you to present a valid invoice and proof of bank transfer to our office immediately so this can be resolved; otherwise, we reserve our rights to take legal action for defamation.