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ISS-INVESTIGATIONS
Unclaimed Business
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ISS-INVESTIGATIONS
Unclaimed Business
32 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, ISS-Investigations receives largely positive feedback for private investigation services including vehicle recovery, fraud recovery, missing persons cases and infidelity investigations. Clients frequently praise Rodney and his team for professionalism, swift action and empathy. However, recurring negative feedback highlights communication breakdowns after payment, delays in delivering promised results, and concerns about confidentiality. Some clients report difficulty obtaining updates or information once funds were transferred, with a few alleging non-delivery of services entirely. The business has actively responded to negative claims, disputing their validity.
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#8
in Security
NPS Score
11
Recommended: Likely
Review Distribution
3.1|32 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(3.1%)
2(0%)
1(46.9%)
5(50%)
4(0%)
3(3.1%)
2(0%)
1(46.9%)
Frequently Asked Questions About ISS-INVESTIGATIONS
Based on recent customer reviews, this business delivers a consistently strong customer experience anchored by outstanding agent quality and rapid communication. Customers frequently name individual consultants and praise their friendliness, patience, and professionalism. Recurring praise is given to claims and roadside assistance, though a vocal minority report frustrating delays, rejected claims, and poor transparency around premium increases.
Hellopeter's TrustIndex is a 0–10 score based on review star ratings, reply speed, and recent activity over the last 12 months. How is the TrustIndex calculated? →
Recent reviews (32)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRR
Rodney R
1 reviews | Active since Jan 2020
20 Jan 2026, 13:51
Meyer M - send us the proof that you've made use of our Services, come on you do have my E-Mail address.
ISS-Investigations has noted the claims made regarding a payment of R8000.00 for Cellular Forensic analysis allegedly conducted three years ago. After a thorough internal audit of our records spanning the last five years, we wish to clarify the following facts: • No Record of Client: There is no record of a client by your name or a case matching these specific details in our system. • Inconsistent Pricing: Our fee structure is standardized. At no point in the history of ISS-Investigations has the cost for a Cellular Forensic analysis been R8000.00, making this claim factually incorrect. • Payment Policy: ISS-Investigations maintains a strict 'No Cash' policy for the safety and transparency of both our clients and the firm. All transactions are processed through traceable, official channels. • Physical Presence: The claim that we have 'run away' is demonstrably false. ISS-Investigations has operated from the same office premises for the past five years and remains fully operational and accessible to all legitimate clients. We take allegations of professional misconduct seriously. As you have provided no proof of payment, service agreement, or case reference number, we view these claims as defamatory. We invite you to present a valid invoice and proof of bank transfer to our office immediately so this can be resolved; otherwise, we reserve our rights to take legal action for defamation.
Helpful (0)
|Replies (0)RR
Rodney R
1 reviews | Active since Jan 2020
20 Jan 2026, 13:51
Meyer M - send us the proof that you've made use of our Services, come on you do have my E-Mail address.
ISS-Investigations has noted the claims made regarding a payment of R8000.00 for Cellular Forensic analysis allegedly conducted three years ago. After a thorough internal audit of our records spanning the last five years, we wish to clarify the following facts: • No Record of Client: There is no record of a client by your name or a case matching these specific details in our system. • Inconsistent Pricing: Our fee structure is standardized. At no point in the history of ISS-Investigations has the cost for a Cellular Forensic analysis been R8000.00, making this claim factually incorrect. • Payment Policy: ISS-Investigations maintains a strict 'No Cash' policy for the safety and transparency of both our clients and the firm. All transactions are processed through traceable, official channels. • Physical Presence: The claim that we have 'run away' is demonstrably false. ISS-Investigations has operated from the same office premises for the past five years and remains fully operational and accessible to all legitimate clients. We take allegations of professional misconduct seriously. As you have provided no proof of payment, service agreement, or case reference number, we view these claims as defamatory. We invite you to present a valid invoice and proof of bank transfer to our office immediately so this can be resolved; otherwise, we reserve our rights to take legal action for defamation.
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Replies (0)JM
Juan M
1 reviews | Active since Jan 2020
15 Jan 2026, 07:01
Doooooooooon't !!!!!
Took a phone for forensic analysis after I saw all Rodney's "good" work on facebook. After R8000 (paid cash,with receipts),excuse after excuse,100s of rands in phone calls,and almost 3 years later,I just left it and accepted that he took my money,and ran. Ill never recommend ISS to anyone !
Helpful (0)
|Replies (0)JM
Juan M
1 reviews | Active since Jan 2020
15 Jan 2026, 07:01
Doooooooooon't !!!!!
Took a phone for forensic analysis after I saw all Rodney's "good" work on facebook. After R8000 (paid cash,with receipts),excuse after excuse,100s of rands in phone calls,and almost 3 years later,I just left it and accepted that he took my money,and ran. Ill never recommend ISS to anyone !
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Replies (0)HV
Hannelie V
1 reviews | Active since Jan 2020
27 Nov 2025, 14:48
“Handled With Care, Even When Life Hurts”
In mid-September, I found myself in a very difficult place, desperately searching for a Private Investigator to help me with an infidelity case. After doing a lot of research, I came across ISS Investigations. I was impressed with the work they had done, so I decided to reach out to Rodney for assistance. From the very first day, I felt comfortable opening up to him about my painful story. Even though I was devastated, Rodney handled everything with patience and understanding. He guided me through the process step by step, and when I discovered some painful truths, I admit I drove him a little crazy with my endless questions and demands for evidence. Yet, through it all, he remained calm, reassuring me that I would get what I needed. I haven’t received everything yet, but I still have faith in the process. Reading other reviews made me realize how quick we can be to judge investigators, forgetting that they are people too—families who face their own hardships, yet still get up every day to fight for justice on our behalf. Even when I lashed out in frustration about the delays, Rodney never treated me badly. His professionalism and kindness never wavered. Sometimes life just happens, and things take longer than we hope. For me, the most important part is that I was treated with respect and empathy throughout this journey. Rodney stood by me, and that means more than words can say. Evidence or not.
Helpful (0)
|Replies (0)HV
Hannelie V
1 reviews | Active since Jan 2020
27 Nov 2025, 14:48
“Handled With Care, Even When Life Hurts”
In mid-September, I found myself in a very difficult place, desperately searching for a Private Investigator to help me with an infidelity case. After doing a lot of research, I came across ISS Investigations. I was impressed with the work they had done, so I decided to reach out to Rodney for assistance. From the very first day, I felt comfortable opening up to him about my painful story. Even though I was devastated, Rodney handled everything with patience and understanding. He guided me through the process step by step, and when I discovered some painful truths, I admit I drove him a little crazy with my endless questions and demands for evidence. Yet, through it all, he remained calm, reassuring me that I would get what I needed. I haven’t received everything yet, but I still have faith in the process. Reading other reviews made me realize how quick we can be to judge investigators, forgetting that they are people too—families who face their own hardships, yet still get up every day to fight for justice on our behalf. Even when I lashed out in frustration about the delays, Rodney never treated me badly. His professionalism and kindness never wavered. Sometimes life just happens, and things take longer than we hope. For me, the most important part is that I was treated with respect and empathy throughout this journey. Rodney stood by me, and that means more than words can say. Evidence or not.
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Jocelyn H
1 reviews | Active since Jan 2020
21 Oct 2025, 15:20
Happy Customer
Thank you to ISS- Investigations, after my on going research on who to use, I came across ISS-Investigations. They did not disappoint and and I got what I was looking for. Thank you so much for supplying me with the info I needed.
Helpful (0)
|Replies (0)JH
Jocelyn H
1 reviews | Active since Jan 2020
21 Oct 2025, 15:20
Happy Customer
Thank you to ISS- Investigations, after my on going research on who to use, I came across ISS-Investigations. They did not disappoint and and I got what I was looking for. Thank you so much for supplying me with the info I needed.
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Replies (0)JH
Jocelyn H
1 reviews | Active since Jan 2020
20 Oct 2025, 16:52
**** Alert
Do not use this business, bunch of ****mers. Very quick to respond with a quote and invoice for business, BUT you will never receive what you paid for. Everyday I followed up with a simple polite what’s app and was just fed lies after lies. What was promised was a 24/48 hour turn around. We now into week 4 and yet still nothing received. This business has also since stopped taking my calls and replying to my messages.
Helpful (0)
|Replies (0)JH
Jocelyn H
1 reviews | Active since Jan 2020
20 Oct 2025, 16:52
**** Alert
Do not use this business, bunch of ****mers. Very quick to respond with a quote and invoice for business, BUT you will never receive what you paid for. Everyday I followed up with a simple polite what’s app and was just fed lies after lies. What was promised was a 24/48 hour turn around. We now into week 4 and yet still nothing received. This business has also since stopped taking my calls and replying to my messages.
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Replies (0)SM
Siyabonga M
1 reviews | Active since Jan 2020
19 Oct 2025, 22:45
They write the good reviews themselves
It’s a family business that is used to take money from people without providing promised services.They write good reviews themselves.Be careful
Helpful (0)
|Replies (0)SM
Siyabonga M
1 reviews | Active since Jan 2020
19 Oct 2025, 22:45
They write the good reviews themselves
It’s a family business that is used to take money from people without providing promised services.They write good reviews themselves.Be careful
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Replies (0)