Hannelie V

“Handled With Care, Even When Life Hurts”

In mid-September, I found myself in a very difficult place, desperately searching for a Private Investigator to help me with an infidelity case. After doing a lot of research, I came across ISS Investigations. I was impressed with the work they had done, so I decided to reach out to Rodney for assistance. From the very first day, I felt comfortable opening up to him about my painful story. Even though I was devastated, Rodney handled everything with patience and understanding. He guided me through the process step by step, and when I discovered some painful truths, I admit I drove him a little crazy with my endless questions and demands for evidence. Yet, through it all, he remained calm, reassuring me that I would get what I needed. I haven’t received everything yet, but I still have faith in the process. Reading other reviews made me realize how quick we can be to judge investigators, forgetting that they are people too—families who face their own hardships, yet still get up every day to fight for justice on our behalf. Even when I lashed out in frustration about the delays, Rodney never treated me badly. His professionalism and kindness never wavered. Sometimes life just happens, and things take longer than we hope. For me, the most important part is that I was treated with respect and empathy throughout this journey. Rodney stood by me, and that means more than words can say. Evidence or not.