********** and atrocious service from *******

We ordered a couch. They didn't contact us with any confirmation. We thought everything was fine. 4 weeks passed and heard nothing from them. After we contacted them they said they couldn't find our order. Turns out they took our money but never confirmed our order. We tried talking to them but they never contact us, we need to contact them. This shows us clearly that they dont care about their clients. Now we are struggling to get a hold of them to ensure that they give us the refund they owe us. They dont want to answer our calls, everything goes to voicemail. We want our money back. They keep promising to call us back but never do.