Joy Parking Cover Up

Been using their services for quiet some time and all was well. We understand crime in SA & that no person or business is 100% safe from it. But, once crime hits the business that you intrust your vehicle to & they hide it from you out of fear of your reaction ?

This is just plain unprofessional & cover up conduct by the service provider.

There was a break in at Joy parking where all four my vehicle’s wheels were ****** off. Instead of letting me know of the incident, they owner instead decided to cover it up & notify me 59 days later when the vehicle was picked up.

According to the owner, he was simply to scared to let me know of the incident which is simply not an excuse.

He replaced my wheels and tires with damaged rims and cheaper tires that where on the vehicle and simply played it off to load shedding & all the rest of the standard excuses. Not taking into account that there may be underlying damage to the vehicle due to the vehicle being handled during the theft and now you have to explain this series of events to you insurance provider(which I did) & they are just in disbelieve.

This company does not have 3rd party insurance, so take note(always ask about company insurance).

Even though they service to date was not the worst, this cover up & misleading of the facts is more than enough to move away by speed from Joy Parking.