Camel Activate

I bought the new packet of Camel Activate at a reputable seller,a Sasol petrol station in Maitland.I left and when I opened the packet of cigarettes much later at night,it smelled like Camel Activate Cherry,I inspected the cigarettes and found that they had double press activation,or pop.And the normal Camel Activate only has one mint POP ,Inside the packet there were only 7 cigarettes that had one mint POP

So the next day I went back to the shop,spoke to the manager,which indicated that they will contact the supplier,but whilst speaking to the manager,the clerk informed her that they don't credit cigarettes for any reason, the manager said I should leave it with her ,and she took my contact details, that was the Thursday,by Monday I didn't hear from her،I contacted the shop on Tuesday the next week,and the manager informed me that she can't refund or credit the item,and that I need to contact the manufacturer, JT International,and that the number is on the packet of cigarettes.I phoned the number thrice,but it's not even ringing, then I contacted BAT ,they then gave me an international number for JT International, which I dialled and no one picked up.Ive been using this brand for a couple of years,but since they came out with the new packaging the product has dropped tremendously in quality,as you can check from my previous chat.I wasted money.Dont buy any of their products,they have a non existent customer service, and their products quality is deteriorating.