JI
JT International South Africa
Claimed Business
JI
JT International South Africa
Claimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.5|4 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(25%)
2(0%)
1(75%)
5(0%)
4(0%)
3(25%)
2(0%)
1(75%)
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGR
Garth R
1 reviews | Active since Jan 2020
25 Nov 2025, 19:44
Bad camel cigarettes
I've always been and am still a ***** of camel double activate cigarettes I've changed brands in the past but always come back I've always been impressed with the quality of the tobacco and the smooth burn and smoke of the cigarettes bit over the past few months I've noticed a common unpleasant problem with a few cigarettes in every odd pack it's like a big chunk of tobacco the expands apon it starting to burn then rips the cigarette apart this is a problem for me as it's happening alot more
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Garth R
1 reviews | Active since Jan 2020
25 Nov 2025, 19:44
Bad camel cigarettes
I've always been and am still a ***** of camel double activate cigarettes I've changed brands in the past but always come back I've always been impressed with the quality of the tobacco and the smooth burn and smoke of the cigarettes bit over the past few months I've noticed a common unpleasant problem with a few cigarettes in every odd pack it's like a big chunk of tobacco the expands apon it starting to burn then rips the cigarette apart this is a problem for me as it's happening alot more
0
Replies (0)MM
Malcolm M
1 reviews | Active since Jan 2020
14 Oct 2025, 08:50
Camel Active with HOLES
Hi, I have been smoking Camel for 18 Years, recently i changed to Camel Active, and on this second occasion i purchased a carton from Makro, and almost every packet couple cigarettes have holes. I reviewed other comments and this is common. Refer to attached pictures. Regards Malcolm 0710853221
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Malcolm M
1 reviews | Active since Jan 2020
14 Oct 2025, 08:50
Camel Active with HOLES
Hi, I have been smoking Camel for 18 Years, recently i changed to Camel Active, and on this second occasion i purchased a carton from Makro, and almost every packet couple cigarettes have holes. I reviewed other comments and this is common. Refer to attached pictures. Regards Malcolm 0710853221
0
Replies (0)LD
Lucia D
1 reviews | Active since Jan 2020
1 Oct 2025, 08:25
Accident third party claim
2 months ago I got involved in an accident that was caused by JT international employee with the company vehicle and I’ve lodged a third party claim at the company’s Insurance broker AON . AON sent me all the necessary paperwork then I filled out everything and sent back to them and they’ve acknowledged that they have received them and everything is in order . To my surprise when the claim is supposed to be finalised the AON is sending me an email that they can’t process the claim as they are waiting for their client as JT International to pay a B Excess claim of which the JT international is disputing to pay . And now I’m stuck between the two parties who can’t seem to get a common ground on this issue. And no one from JT International wants to take accountability on this whole thing. AON is simply waiting for them to adhere to their policies as per agreement. Now I’m suffering unnecessarily.
Helpful (0)
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Lucia D
1 reviews | Active since Jan 2020
1 Oct 2025, 08:25
Accident third party claim
2 months ago I got involved in an accident that was caused by JT international employee with the company vehicle and I’ve lodged a third party claim at the company’s Insurance broker AON . AON sent me all the necessary paperwork then I filled out everything and sent back to them and they’ve acknowledged that they have received them and everything is in order . To my surprise when the claim is supposed to be finalised the AON is sending me an email that they can’t process the claim as they are waiting for their client as JT International to pay a B Excess claim of which the JT international is disputing to pay . And now I’m stuck between the two parties who can’t seem to get a common ground on this issue. And no one from JT International wants to take accountability on this whole thing. AON is simply waiting for them to adhere to their policies as per agreement. Now I’m suffering unnecessarily.
0
Replies (0)CB
Clinton B
1 reviews | Active since Jan 2020
4 May 2025, 10:41
Winston red
Why do you guys keep changing winston red. I've been smoking it for years as well as 3 other people in my family. The quality is going down. First is was the package now you changed the filter and every time there is a change, the quality goes down. It's like smoking these cheap knock offs. Think its time for a brand change.
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Clinton B
1 reviews | Active since Jan 2020
4 May 2025, 10:41
Winston red
Why do you guys keep changing winston red. I've been smoking it for years as well as 3 other people in my family. The quality is going down. First is was the package now you changed the filter and every time there is a change, the quality goes down. It's like smoking these cheap knock offs. Think its time for a brand change.
0
Replies (0)GG
Gina Govender-Muller
1 reviews | Active since Jan 2020
6 Feb 2025, 09:48
Terrible
I smoke Winston purple for many years, but lately I've not been happy, they are made cheaply now and taste has gone down terribly, and most of them in the box do not have a ball to pop. Very disappointed!
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Gina Govender-Muller
1 reviews | Active since Jan 2020
6 Feb 2025, 09:48
Terrible
I smoke Winston purple for many years, but lately I've not been happy, they are made cheaply now and taste has gone down terribly, and most of them in the box do not have a ball to pop. Very disappointed!
0
Replies (0)CV
Constant V
1 reviews | Active since Jan 2020
14 Nov 2024, 07:40
Camel Activate
I bought the new packet of Camel Activate at a reputable seller,a Sasol petrol station in Maitland.I left and when I opened the packet of cigarettes much later at night,it smelled like Camel Activate Cherry,I inspected the cigarettes and found that they had double press activation,or pop.And the normal Camel Activate only has one mint POP ,Inside the packet there were only 7 cigarettes that had one mint POP So the next day I went back to the shop,spoke to the manager,which indicated that they will contact the supplier,but whilst speaking to the manager,the clerk informed her that they don't credit cigarettes for any reason, the manager said I should leave it with her ,and she took my contact details, that was the Thursday,by Monday I didn't hear from her،I contacted the shop on Tuesday the next week,and the manager informed me that she can't refund or credit the item,and that I need to contact the manufacturer, JT International,and that the number is on the packet of cigarettes.I phoned the number thrice,but it's not even ringing, then I contacted BAT ,they then gave me an international number for JT International, which I dialled and no one picked up.Ive been using this brand for a couple of years,but since they came out with the new packaging the product has dropped tremendously in quality,as you can check from my previous chat.I wasted money.Dont buy any of their products,they have a non existent customer service, and their products quality is deteriorating.
Helpful (0)
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Constant V
1 reviews | Active since Jan 2020
14 Nov 2024, 07:40
Camel Activate
I bought the new packet of Camel Activate at a reputable seller,a Sasol petrol station in Maitland.I left and when I opened the packet of cigarettes much later at night,it smelled like Camel Activate Cherry,I inspected the cigarettes and found that they had double press activation,or pop.And the normal Camel Activate only has one mint POP ,Inside the packet there were only 7 cigarettes that had one mint POP So the next day I went back to the shop,spoke to the manager,which indicated that they will contact the supplier,but whilst speaking to the manager,the clerk informed her that they don't credit cigarettes for any reason, the manager said I should leave it with her ,and she took my contact details, that was the Thursday,by Monday I didn't hear from her،I contacted the shop on Tuesday the next week,and the manager informed me that she can't refund or credit the item,and that I need to contact the manufacturer, JT International,and that the number is on the packet of cigarettes.I phoned the number thrice,but it's not even ringing, then I contacted BAT ,they then gave me an international number for JT International, which I dialled and no one picked up.Ive been using this brand for a couple of years,but since they came out with the new packaging the product has dropped tremendously in quality,as you can check from my previous chat.I wasted money.Dont buy any of their products,they have a non existent customer service, and their products quality is deteriorating.
0
Replies (0)IE
Iskra E
1 reviews | Active since Jan 2020
4 Oct 2024, 12:16
Camel Black WAS PERFECT!!
Camel Black was the James Bond of cigarettes—smooth and sophisticated. Camel Senso Blue? More like the bad sequel nobody wanted. The flavor is like licking an ashtray marinated in dishwater. Please, JT, bring back our beloved Camel Black. My taste buds are begging you! Sincerely, A Disheartened Smoker
Helpful (0)
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Iskra E
1 reviews | Active since Jan 2020
4 Oct 2024, 12:16
Camel Black WAS PERFECT!!
Camel Black was the James Bond of cigarettes—smooth and sophisticated. Camel Senso Blue? More like the bad sequel nobody wanted. The flavor is like licking an ashtray marinated in dishwater. Please, JT, bring back our beloved Camel Black. My taste buds are begging you! Sincerely, A Disheartened Smoker
0
Replies (0)DR
Dirk R
1 reviews | Active since Jan 2020
3 Oct 2024, 07:52
Camel Black replacement is terrible
Why did JT change Camel Black? The replacement Senso Blue is terrible. I hate the white filters and the taste of the cigarette. I will just have to change to another brand now. This after many years of smoking Camel.
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Dirk R
1 reviews | Active since Jan 2020
3 Oct 2024, 07:52
Camel Black replacement is terrible
Why did JT change Camel Black? The replacement Senso Blue is terrible. I hate the white filters and the taste of the cigarette. I will just have to change to another brand now. This after many years of smoking Camel.
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Replies (0)