Jubilee Motors Springs
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am really not happy with them , I bought a yellow ford focus st from them. there mechanic is really not clued up on what he is doing first of all. The first month of having the car it started giving me problems , you know when you buy a vehicle and after a few weeks of driving it and inspecting it nicely you see more problems. I took the car to a qualified panel beater he said this car was in a big accident, full of body filler over spray etc. This dash board was not properly fixed , the car is giving me now after almost 5 months now fueling problems. As the vehicle has 46 000km on the clock not sure why it will do so as a car with that mileage is not supposed to give fueling problems with that low mileage. The colour of the car that painted is almost 3 different colors of yellow. The back axle is bent when I took it for wheel alignment they told me this thing was in a smash from the back and on the left side, I could not see it at the beginning when I took the vehicle I did not make to much fuzz about it as I thought my eyes was deceiving me. But when I went under that car I could see the body was not fixed properly. Do not buy from them they sell s**** cars , rebuilts stay far away.
1 reviews | Active since Jan 2020
I am really not happy with them , I bought a yellow ford focus st from them. there mechanic is really not clued up on what he is doing first of all. The first month of having the car it started giving me problems , you know when you buy a vehicle and after a few weeks of driving it and inspecting it nicely you see more problems. I took the car to a qualified panel beater he said this car was in a big accident, full of body filler over spray etc. This dash board was not properly fixed , the car is giving me now after almost 5 months now fueling problems. As the vehicle has 46 000km on the clock not sure why it will do so as a car with that mileage is not supposed to give fueling problems with that low mileage. The colour of the car that painted is almost 3 different colors of yellow. The back axle is bent when I took it for wheel alignment they told me this thing was in a smash from the back and on the left side, I could not see it at the beginning when I took the vehicle I did not make to much fuzz about it as I thought my eyes was deceiving me. But when I went under that car I could see the body was not fixed properly. Do not buy from them they sell s**** cars , rebuilts stay far away.
1 reviews | Active since Jan 2020
Hi Peter. I bought a 2012 Toyota 2.7 Raider d/c bakkie. Wow all in good faith for R230k. Mahindra motors in Springs Gautengh were tbe agents. A week or two later I realised the vhiecle was a write of abd rebuild even airbags deployed and ye. Total rebuild from front to back. I confronted Mahibdra Springs sales people but tbe BOSS Martin is never available. They once called me to test drive another viehcle then...... all cold. Please advise.
1 reviews | Active since Jan 2020
Hi Peter. I bought a 2012 Toyota 2.7 Raider d/c bakkie. Wow all in good faith for R230k. Mahindra motors in Springs Gautengh were tbe agents. A week or two later I realised the vhiecle was a write of abd rebuild even airbags deployed and ye. Total rebuild from front to back. I confronted Mahibdra Springs sales people but tbe BOSS Martin is never available. They once called me to test drive another viehcle then...... all cold. Please advise.
1 reviews | Active since Jan 2020
Took my car for a service, excellent service best I have experienced from any service center Well done.
1 reviews | Active since Jan 2020
Took my car for a service, excellent service best I have experienced from any service center Well done.
1 reviews | Active since Jan 2020
Marius and Team well done I have purchased numerous vehicles and this was the best service I've received ever. You went out of your way to give me the best advise from start to end. I would advise anybody to use them 100%
1 reviews | Active since Jan 2020
Marius and Team well done I have purchased numerous vehicles and this was the best service I've received ever. You went out of your way to give me the best advise from start to end. I would advise anybody to use them 100%
1 reviews | Active since Jan 2020
My name is Dennie Pretorius on the 11 June 2019, I purchased a BMW X5 2010 model at Jubilee Motors in Springs. A cash transaction over two hundred thousand plus a trade in of a 2010 BMW 328i innovation. On the day of viewing, the BMW X5 with my wife the manager Marius Maritz and the sales representative Leon promised that they would service the BMW X5 and issue me with the Dekra roadworthy certificate, this was not the case, the vehicle was never service and I did not receive the certificate as promised. After four days of having the vehicle in my possession, the oil services light went on. I immediately contacted the Leon (sales representative) and explain what happened and Leon promised that he would call me back and never called backed as promised. A few days later, I contacted the Manager, Marius Maritz, whereby I explained started to explain that oil usage of the vehicle. Whilst still explaining, the manager was responded in a rude and aggressive mater. Thereafter, I sent him several WhatsApp messages, email and did not respond to any of my messages. The vehicle is less than six months old and what transpired then was that the thermostat broke and had to replace it at my own cost. Last week the vehicle starting giving problems and I contacted Mr. Maritz and told him that this car is giving problems and I was advised by a BMW service technician that the vehicle was never service. Mr. Maritz responded rude, arrogant and unreasonable over the phone. I informed Mr. Maritz that Section 20 - Consumer’s right to return goods (a) the right to return unsafe or defective goods, contemplated in section 56; or (b) any other right in law between a supplier and consumer to return goods and receive a refund within a six month of the transaction. When trying to have a decent conversation with Mr. Martiz to inform him of the dissatisfaction and poor service received from Jubilee Motors and that I want my money back, the manager told me that when a cash transaction at Jubilee Motors, their policy stipulates that the vehicle does not have any coverage or warranty as when it’s a bank finance transaction. I am so frustrated, disappointed and angry because clearly Jubilee Motors does not have the client best interest at heart and the mere fact that the manager unprofessional behaviour is unacceptable. The cost to date that I have incurred are stipulated below: Thermostat water pipe leakage - R1 093.00 Connection Pipeline - R 808.94 Thermostat and Coolant - R2 989.30 Total Cost - R4 891.24 My anger and frustration is at its limited. I would appreciated it if Hello Peter can publish and investigate the matter as I will not be the first or last customer that will experience this at Jubilee Motors. I am reporting the matter to the Ombudsman as well as Wendy Noah of the 702 who deals with such matters.
1 reviews | Active since Jan 2020
My name is Dennie Pretorius on the 11 June 2019, I purchased a BMW X5 2010 model at Jubilee Motors in Springs. A cash transaction over two hundred thousand plus a trade in of a 2010 BMW 328i innovation. On the day of viewing, the BMW X5 with my wife the manager Marius Maritz and the sales representative Leon promised that they would service the BMW X5 and issue me with the Dekra roadworthy certificate, this was not the case, the vehicle was never service and I did not receive the certificate as promised. After four days of having the vehicle in my possession, the oil services light went on. I immediately contacted the Leon (sales representative) and explain what happened and Leon promised that he would call me back and never called backed as promised. A few days later, I contacted the Manager, Marius Maritz, whereby I explained started to explain that oil usage of the vehicle. Whilst still explaining, the manager was responded in a rude and aggressive mater. Thereafter, I sent him several WhatsApp messages, email and did not respond to any of my messages. The vehicle is less than six months old and what transpired then was that the thermostat broke and had to replace it at my own cost. Last week the vehicle starting giving problems and I contacted Mr. Maritz and told him that this car is giving problems and I was advised by a BMW service technician that the vehicle was never service. Mr. Maritz responded rude, arrogant and unreasonable over the phone. I informed Mr. Maritz that Section 20 - Consumer’s right to return goods (a) the right to return unsafe or defective goods, contemplated in section 56; or (b) any other right in law between a supplier and consumer to return goods and receive a refund within a six month of the transaction. When trying to have a decent conversation with Mr. Martiz to inform him of the dissatisfaction and poor service received from Jubilee Motors and that I want my money back, the manager told me that when a cash transaction at Jubilee Motors, their policy stipulates that the vehicle does not have any coverage or warranty as when it’s a bank finance transaction. I am so frustrated, disappointed and angry because clearly Jubilee Motors does not have the client best interest at heart and the mere fact that the manager unprofessional behaviour is unacceptable. The cost to date that I have incurred are stipulated below: Thermostat water pipe leakage - R1 093.00 Connection Pipeline - R 808.94 Thermostat and Coolant - R2 989.30 Total Cost - R4 891.24 My anger and frustration is at its limited. I would appreciated it if Hello Peter can publish and investigate the matter as I will not be the first or last customer that will experience this at Jubilee Motors. I am reporting the matter to the Ombudsman as well as Wendy Noah of the 702 who deals with such matters.
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