Service Excellence: Jumbotech Technologies.

O jave only high praises for the service I received from Jumbotech.

My first interaction was when I installed a 10Mb\s radio link some years ago.

Any issues or calls logged were resolved without any problems and I was kept updated by e-mail, sma and telephonic interaction with the team.

When MetroFibre installed the fibre in my area, I did not hesitate to request that Jumbotech be my ISP.

Whenever David calls, I know that I am in good hands as he knows the layout of my house and knows where the routers and other equipment are installed.

When other members of the team is in communication with me, I can also rest wasy as I am in good hands.

I am sorry that Colette B did not experience the same level of service, but please keep in mind that during the first couple of days after an area goes live, that there will he disruptions to your service, as MetroFibre or other cable suppliers will be working on connecting more houses in tour area and will have to work on the cables themselves.

Since I moved to fibre with Jumbotech, I can in all honesty say that their service was excellent, and at a reduce cost to their customers.

Kind regards Leon Terblanche