Scamming couples out of their money with shocking service

It has taken me a long time to muster up the courage to write this review as our experience with June & July Photography it is still an enormous disappointment to me even though we are 2 years down the line from our wedding day - 27 April 2018.

We contacted Zeone Burger to determine the various wedding packages available to us. We were keen to book with her and she provided us with an invoice and then began to chase us for the first payment by offering a discount.

Once the deposit was made the wheels already began to fall off. I had explained to Zeone that my husband is a quadriplegic and makes use of a wheelchair. I shared our concerns with her around the fact that a lot of the "traditional photos" wouldn't work for us and that we would like to meet with her to discuss our options so that we could be at ease about still capturing magical photos on our special day. She refused and said she was busy with fashion shoots and that meeting up ahead of the wedding is not something that she does with her clients.

We were also unable to secure any date for the Engagement shoot that was included in our package. She had countless excuses of being sick, attending funerals, being hospitalised. We reluctantly agreed to do a post wedding shoot to make up for all of the photos we were not able to capture on our wedding day. To date this post wedding shoot has also never materialised.

There are times were 4 weeks would go by and I would not have received a response to my emails as well as reminders I had sent to Zeone to please respond to me. I preferred to communicate this via email since I wanted our communication to be on paper to have confirmation of what was discussed/agreed on.

A few days prior to our wedding Zeone contacted me to inform me that she had to go to hospital and would in every likelihood not be able to photograph our wedding. I told her that we had made payment for her to photograph our wedding – if another photographer were to fill in we would have a completely different look and feel to the photos which is not what we had agreed on. I had asked her to please give us a full refund if she was not able to photograph the wedding herself and she said this would not be possible. Nevertheless she was surprisingly present on the day of our wedding.

As a result of us highlighting our concerns and the fact that we were disappointed with her service leading up to our wedding our photos were never featured on her website or Facebook page. We never received or “Sneak Peak” photos that we were promised and also only received our photos, memory box & USB stick in October 2018 which was 6 months down the line from our wedding.

After our wedding Zeone even went as far as to photoshop a very distasteful photo of my husband and I together and use it as a WhatsApp profile picture while manufacturing a fictitious story that someone had contacted her with this particular profile picture pretending to be me and was requesting my wedding photos.

The lies, the excuses and the disappointment with this service provider are endless. Please do your homework thoroughly before electing to make us of Zeone’s services. Your photos are the only way for you to remember your special day years down the line and no couple should have to look back on this day wishing they had used someone else instead.