Justhost - not great, not even ok but usable

If you're willing to pay more than you would at other providers then the service improves, and by that I mean the helpdesk service. The actual service you pay for is unreliable (over a period of five years well over a hundred outages). Monitoring software will monitor the front end, but if the backend DB becomes unreachable the net effect is a site outage, so either qualifies as a service outage. Support iif you aren't a premium customer is abysmal. It's available via a proprietary chat app and you shouldn't ask more than one question per service call, even if you ask the wrong question first and correct yourself you'll absolutely confuse the woefully underskilled service desk technicians. Any more complex problems (Understand the management interface doesn't allow you to create particularly difficult problems, so the only really complex issues are caused by the provider themselves), will need to be escalated and the turnaround time is 48 business hour. So if the provider causes a problem they don't understand your site might (and was_ be down for a week. When the service is running as well as it ever runs the network performance is absolutely terrible, sites are slow and often time out. For applications which use a DB in the back end the DB parameters are functional but highly restrictive, the company restricts file size for images and file types for shared documents as some examples. So your site cannot use high quality images in certain instances (Research sites might need fMRI images). The management interface is pretty good and there's a file editor function for those of us who are more technical.