Just Imagine Properties
2.2|17 reviews
LH
Lize H
1 reviews | Active since Member
07 Mar 2023, 10:55
Just Imagine Properties - Where dreams turn into nightmares
I have never dealt with such unprofessional and appalling service. From the word go I had a bad experience, For example giving wrong information (that cost me money), making promises (not kept), not replying to emails, and agents resigning (for obvious reasons - If customers are treated this badly - I can't imagine (no pun intended) how employees are treated, In 3 months I dealt with 4 different employees (Agent manager included). Out of the four only one person rendered decent service. Even writing emails to the DP delivered no feedback, for this reason, I am resorting to this forum. If you plan to buy/sell/rent, please make use of another agency, even if this agency's service is bad - it will still be better than Just Imagine Properties. Their slogan "Where Dreams turn into Realty" should be changed to "Where dreams turn into nightmares"
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Replies (1)Just Imagine Properties's replyOfficial
07 Mar 2023, 11:11Dear Lize H,
We at Just Imagine Properties would like to apologize for the poor service that you have experienced. We understand that your experience with us was not up to your expectations and we are deeply sorry for any inconvenience this may have caused you.
We take all feedback seriously and are committed to addressing any issues that our clients may face. We would like to assure you that we have taken the necessary steps to rectify the issues that you have raised. We have implemented measures to ensure that our agents provide accurate information, follow through on promises and respond to emails in a timely manner. We have also taken steps to improve our communication channels and ensure that clients are kept informed of any updates or changes.
We appreciate your feedback as it helps us to improve our service and we would like to invite you to contact us directly so that we can discuss your concerns and work towards a resolution. We value your business and hope that you will give us another opportunity to demonstrate our commitment to providing excellent service.
Thank you for bringing this matter to our attention.
Best regards,
Just Imagine Properties.
We at Just Imagine Properties would like to apologize for the poor service that you have experienced. We understand that your experience with us was not up to your expectations and we are deeply sorry for any inconvenience this may have caused you.
We take all feedback seriously and are committed to addressing any issues that our clients may face. We would like to assure you that we have taken the necessary steps to rectify the issues that you have raised. We have implemented measures to ensure that our agents provide accurate information, follow through on promises and respond to emails in a timely manner. We have also taken steps to improve our communication channels and ensure that clients are kept informed of any updates or changes.
We appreciate your feedback as it helps us to improve our service and we would like to invite you to contact us directly so that we can discuss your concerns and work towards a resolution. We value your business and hope that you will give us another opportunity to demonstrate our commitment to providing excellent service.
Thank you for bringing this matter to our attention.
Best regards,
Just Imagine Properties.
Best regards,
Just Imagine Properties's reply07 Mar 2023, 11:11
Official
Dear Lize H,
We at Just Imagine Properties would like to apologize for the poor service that you have experienced. We understand that your experience with us was not up to your expectations and we are deeply sorry for any inconvenience this may have caused you.
We take all feedback seriously and are committed to addressing any issues that our clients may face. We would like to assure you that we have taken the necessary steps to rectify the issues that you have raised. We have implemented measures to ensure that our agents provide accurate information, follow through on promises and respond to emails in a timely manner. We have also taken steps to improve our communication channels and ensure that clients are kept informed of any updates or changes.
We appreciate your feedback as it helps us to improve our service and we would like to invite you to contact us directly so that we can discuss your concerns and work towards a resolution. We value your business and hope that you will give us another opportunity to demonstrate our commitment to providing excellent service.
Thank you for bringing this matter to our attention.
Best regards,
Just Imagine Properties.
We at Just Imagine Properties would like to apologize for the poor service that you have experienced. We understand that your experience with us was not up to your expectations and we are deeply sorry for any inconvenience this may have caused you.
We take all feedback seriously and are committed to addressing any issues that our clients may face. We would like to assure you that we have taken the necessary steps to rectify the issues that you have raised. We have implemented measures to ensure that our agents provide accurate information, follow through on promises and respond to emails in a timely manner. We have also taken steps to improve our communication channels and ensure that clients are kept informed of any updates or changes.
We appreciate your feedback as it helps us to improve our service and we would like to invite you to contact us directly so that we can discuss your concerns and work towards a resolution. We value your business and hope that you will give us another opportunity to demonstrate our commitment to providing excellent service.
Thank you for bringing this matter to our attention.
Best regards,
Just Imagine Properties.
Best regards,