JustMoney
4.7|756 reviews
Responds in 36 hours 25 min
M
Marc
1 reviews | Active since Member
06 Feb 2026, 11:48
Customer support non existent
When you contact them via email, there is a delay on the first response. When you provide them with details, then they take more than 8 days to respond and ofcourse they still havent. Previously, before the namechange of the company, i had to call numerous times to update details. Tickets were logged and lost. Really want to get away from this company.
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Replies (162)JustMoney's replyOfficial
09 Feb 2026, 07:23Dear Marc,
Thank you for taking the time to share your experience with JustMoney. Your comments help us to fulfil our mission to deliver efficient and knowledgeable service to all of our users.
We’ll be passing your feedback on to our insurance team, who are on hand to help you make Good Money Choices. They will reachout to you.
Remember, checking your credit report and exclusive offers with JustMoney does not affect your credit score. We hope to see you soon, on the JustMoney platform.
Stay savvy, The JustMoney team
Thank you for taking the time to share your experience with JustMoney. Your comments help us to fulfil our mission to deliver efficient and knowledgeable service to all of our users.
We’ll be passing your feedback on to our insurance team, who are on hand to help you make Good Money Choices. They will reachout to you.
Remember, checking your credit report and exclusive offers with JustMoney does not affect your credit score. We hope to see you soon, on the JustMoney platform.
Stay savvy, The JustMoney team
Best regards,
JustMoney's reply09 Feb 2026, 07:23
Official
Dear Marc,
Thank you for taking the time to share your experience with JustMoney. Your comments help us to fulfil our mission to deliver efficient and knowledgeable service to all of our users.
We’ll be passing your feedback on to our insurance team, who are on hand to help you make Good Money Choices. They will reachout to you.
Remember, checking your credit report and exclusive offers with JustMoney does not affect your credit score. We hope to see you soon, on the JustMoney platform.
Stay savvy, The JustMoney team
Thank you for taking the time to share your experience with JustMoney. Your comments help us to fulfil our mission to deliver efficient and knowledgeable service to all of our users.
We’ll be passing your feedback on to our insurance team, who are on hand to help you make Good Money Choices. They will reachout to you.
Remember, checking your credit report and exclusive offers with JustMoney does not affect your credit score. We hope to see you soon, on the JustMoney platform.
Stay savvy, The JustMoney team
Best regards,
M
Marc's updateReviewer Update
24 Feb 2026, 10:01Thank you Newton for reaching out and assisting to resolve my query.
M
Marc's update24 Feb 2026, 10:01
Reviewer Update
Thank you Newton for reaching out and assisting to resolve my query.
JustMoney's replyOfficial
26 Feb 2026, 07:54Good morning, Marc
We are glad that you received the assistance you needed with regard to your query and hope that you continue to receive the swift action and assistance that you need.
Remember, checking your credit report and exclusive offers with JustMoney does not affect your credit score. We hope to see you soon, on the JustMoney platform.
Best Regards,
The JustMoney Team.
We are glad that you received the assistance you needed with regard to your query and hope that you continue to receive the swift action and assistance that you need.
Remember, checking your credit report and exclusive offers with JustMoney does not affect your credit score. We hope to see you soon, on the JustMoney platform.
Best Regards,
The JustMoney Team.
Best regards,
JustMoney's reply26 Feb 2026, 07:54
Official
Good morning, Marc
We are glad that you received the assistance you needed with regard to your query and hope that you continue to receive the swift action and assistance that you need.
Remember, checking your credit report and exclusive offers with JustMoney does not affect your credit score. We hope to see you soon, on the JustMoney platform.
Best Regards,
The JustMoney Team.
We are glad that you received the assistance you needed with regard to your query and hope that you continue to receive the swift action and assistance that you need.
Remember, checking your credit report and exclusive offers with JustMoney does not affect your credit score. We hope to see you soon, on the JustMoney platform.
Best Regards,
The JustMoney Team.
Best regards,