1 reviews | Active since Member
A total nightmare of a buying experience. KParts is, without a doubt, one of the most *********** and customer-unfriendly companies I've ever had the misfortune of dealing with. They list parts for Hyundais that don't even fit the vehicles they claim to, which is just the beginning of their incompetence. I've spent weeks chasing after a refund that should have been issued immediately. Amen, the supposed 'customer service' representative, has provided every excuse in the book and seems to have no interest in resolving the issue. After endless back-and-forth, they finally collected the incorrect parts, and here I am, still waiting for my refund two weeks later. Their 'customer care' is a joke—non-existent, evasive, and downright infuriating. If you're thinking of buying Hyundai parts from this company, save yourself the agony and go elsewhere. KParts doesn't care about their customers and clearly has no idea how to run a business. Avoid them at all costs