Active since May 2016
22
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22 reviews2 months ago
Turf Wood Projekts is a ****. Coster Magumise is a *****
WARNING – My Experience with Turf Wood Projekts / Coster S. Magumise I am sharing this to protect others. I paid Turf Wood Projekts a deposit of R8,000 upfront for materials and work that was promised within a specific timeframe. After payment: • There were constant excuses and delays. • Only about one-third of the materials were delivered. • I was then asked for more money to continue. • After that, communication became inconsistent and eventually stopped. At this point, I have paid R8,000 and have nothing to show for it except a few wooden planks and a long list of broken promises. In my experience, this business required a large upfront deposit, failed to deliver as agreed, requested additional funds, and then disappeared. If you are considering working with them: ⚠️ Do not pay large deposits upfront. ⚠️ Insist on a proper written contract. ⚠️ Verify references thoroughly. I am now taking formal steps to recover my money. Please be careful.
0 replies
4 months ago
⭐ 1-Star Review: Online Orders Are An Absolute Disaster
I honestly cannot believe the level of incompetence I’ve experienced with Leroy Merlin. I ordered two cupboards online (Order LM-000836331) with a promised delivery date of 5 December. The date came and went — no delivery, no communication, nothing. I spent hours trying to call, but the phone line may as well not exist because you sit on hold indefinitely. Out of desperation, I emailed the Orders & Quotations department asking where my order was. No reply. By Sunday, I was so frustrated I personally drove to the Greenstone branch. The lady at collections was helpful and assured me the cupboards would definitely be delivered on Monday. She even radioed the back and confirmed that Greenstone was the dispatching branch. So I left feeling reassured. Today… I finally receive a reply. And what do I get? A casual, almost flippant message telling me that “oh, those cupboards were damaged in the flooding last week” and that they can no longer fulfil the order. The flooding happened on Wednesday — days before the delivery was due, and days before I went all the way to the store for answers. Nobody bothered to call. Nobody bothered to email. Nobody bothered to tell the staff on Sunday who confidently promised delivery on Monday. And to make things worse, they haven’t even offered a refund for my order — just a shrug and a “sorry”. This is a R4,000 order. Not exactly pocket change. And the level of service I’ve received is shockingly bad: • Zero communication • Zero accountability • Zero urgency • Zero solution offered If this is how Leroy Merlin handles online sales, customer queries, and damaged stock, then it’s honestly unacceptable. I will think twice before ever ordering from them again — and I strongly suggest others do the same.
106 replies
5 months ago
Worst Courier Experience Ever — Avoid GFS at All Costs
If I could give ZERO stars, I would. GFS Couriers is hands-down the worst delivery company I have ever dealt with. My parcel has been marked as “out for delivery” for DAYS — and yet nothing arrives. No updates, no communication, absolutely no accountability. Trying to get hold of them is a nightmare. They don’t answer calls, they don’t respond, and their so-called “customer service” might as well not exist. Their website is an embarrassment — slow, useless, and completely unhelpful, offering no real tracking or support. I used to love ordering from Temu. When they used Fastway or Skynet, deliveries were smooth and painless. But ever since they switched to GFS, the experience has become unbearable. Temu seriously needs to rethink this partnership, because GFS is dragging their entire customer experience down. To anyone reading this: stay far away from GFS Couriers. They are unreliable, impossible to contact, and clearly not equipped to run a professional delivery service. I will actively avoid any retailer that uses them going forward.
0 replies
10 months ago
Late Delivery, Poor Quality, No Accountability
I paid extra for Printulu's "rapid service" to guarantee delivery by 27 June for an event on the 28th — but the order arrived late and in unacceptable condition. I paid R400 extra on a R600 order for urgent delivery, yet when I followed up why I hadn't recieved it on 27th I was told it wouldn’t arrive on time. I had to insist it be sent via Uber. When the bookmarks finally arrived, they were poorly produced: The print was visibly misaligned and cut off, despite perfectly centered artwork. The print quality was poor — not sharp or clear. Not only was there no will from their side to meet their rapid delivery promise , the bookmarks did not adhere to my artwork, and the final print quality was far below acceptable standards. Despite reaching out and providing photographic evidence, I received no response. I will continue escalating until this is resolved. Avoid Printulu if you need reliability, quality, or accountability.
0 replies
12 months ago
Exceptional Service and Great Selection
I’ve had a fantastic experience with ReadMatter. Their customer service is outstanding — fast communication, friendly assistance, and a real passion for what they do. My order arrived quickly, was very well packaged, and the books were in excellent condition, exactly as described. It’s rare to find a business that combines efficiency with such a personal touch. I’ll definitely be ordering again and highly recommend them to anyone looking for quality second-hand books and reliable service.
0 replies
19 months ago
Parts Do Not Fit. No Refund
A total nightmare of a buying experience. KParts is, without a doubt, one of the most *********** and customer-unfriendly companies I've ever had the misfortune of dealing with. They list parts for Hyundais that don't even fit the vehicles they claim to, which is just the beginning of their incompetence. I've spent weeks chasing after a refund that should have been issued immediately. Amen, the supposed 'customer service' representative, has provided every excuse in the book and seems to have no interest in resolving the issue. After endless back-and-forth, they finally collected the incorrect parts, and here I am, still waiting for my refund two weeks later. Their 'customer care' is a joke—non-existent, evasive, and downright infuriating. If you're thinking of buying Hyundai parts from this company, save yourself the agony and go elsewhere. KParts doesn't care about their customers and clearly has no idea how to run a business. Avoid them at all costs
0 replies
27 months ago
Broken Promises. Excuses. Non Compliant Installation
Sparki installed a sytem on behalf of GoSolr. The system kept tripping the municipal meter. COJ technicians told me the system was intsalled incorrectly. I logged this with GoSolr. Sparki have been promising to come investigate since 14 Dec 2023. Its now the 22 January 2024. They have even **** to GoSOlr saying there team came when I proved to GoSolr they hadn't. Tali has since promised me numerous times they will come investigate and each occasion, despite all her promises, no one arrives. What a pathetic company with no aftersales service
58 replies
30 months ago
Incomplete Orders and Deceptive Practices at Zuki Pet
I am deeply disappointed with Zuki Pet's service. They failed to deliver my full order with no explanation or direct contact available to resolve the issue. Furthermore, the offer of a 'freebie' was misleading, as undisclosed terms and conditions were conveniently mentioned only after the fact. Attempts to address these issues were met with unhelpful responses and a lack of accountability from their customer service team. This experience has been frustrating and falls short of basic consumer service standards.
0 replies
48 months ago
Worst Online Store Experience. No delivery. No communication
Welcome to the most useless online store ever. I ordered on the 03/05 and the expected delivery was 10/05. As I received no feedback< I reached out to GAme on three platforms - FB Messenger, Whatsapp and called their call centre, No response on the first two, spoke to a call centre agent who promised to follow up and didnt. Phoned the call centre three times now and they still cannot tell me why my order hasnt been despatched. They suggested I call the Eastgate branch and follow up directly myself. Phoned Eastgate and woman says she sees my order on the system, but its still open. She doesnt know if there is stock. She also promises to follow up but doesnt. In this day an age of online commerce, lack of communication and service like this is a disgrace. Game have no chance of competing with Takealot. I certainly will never use this company again. If anyone can help with my order, the order number is 1240274354
0 replies
53 months ago
Sell items which are out of stock.
Did a click and collect order from Boksburg branch, drove 20km to collect it, waited 35 min for service only for two of the three items I ordered to be our stock. When placing my order the website clearly showed stock in store. No one 9f the staff takes any responsibility. Its was 5pm and when I asked for the manager, I was told he had already left for the day. I subsequently left a bad Google review, and someone called Alfred replied that I should contact him. I did and he doesn't respond. They have no interest in resolving the problem - they just want tthe public to think they 'respond and care', which they do neither.
53 replies
Review Distribution
5 Star
2 (9.090909090909092%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
20 (90.9090909090909%)