Computer software repairs remotely during lockdown

The worst crisis (in a teenager's eyes) that could ever happen during lock down occurred in my house this morning. My son's headset failed to connect to his computer and there were REAL tears - the River Nile - and Casey acted like it was the end of the world! True story. Thank you Dylan Wicks of K2 Electronics - a HUGE HUGE thank you for your remote on line computer repair service. You have no idea how thankful I am (not just Casey) - I could not imagine the rest of lock down without his gaming headphones working. If ever I can recommend computer and cellphone repairs in this town at VERY reasonable prices and friendly service- I recommend Dylan and his team. TT's it is possible to repair computer problems remotely as long as it is a software problem and not a hardware problem. And in case anyone asks - Dylan's number is 082 216 6654