Bought gobii cel now no spares.

Bought gobii from kalahari now takealot. Baby dropped phone and screen cracked. So I thought ok according to my knowledge a importer must be able to continue to provide spares for any item imported for a period of 3 years which they sell in this country. I emailed them and the reply was sorry WE CAN NOT HELP U. I mean damn I spent my hard earned money on that phone and so now it is just a brick! That's really bull. This is totally unacceptable. Also this was the 1st thing I ever bought online. And definitely will also be the last. Pity I am just a non legal background end user. Else I would have known how to proceed. I was completely happy to have paid for the touch screen if it was reasonably priced. But not even being available and not even having a option in this matter is the worst. O yes and i purchased it as a Christmas present and it arrived 24 December so it is now roughly 8 months old. And this happened about 2 months ago. I wish I could get the consumer council involved but I guess then they would supply the touch screen at a massive price or quote a rediculous price for it so i guess its a matter of the little guy just getting screwed again.