EXCEPTIONAL BAD MANNERS AND BEHAVIOUR

I bought a voucher through Daddy's Deals in December. Did my booking via email and received confirmation thereof. On my arrival, I was told that I had no booking and that the person who made the booking used the another persons email and HAS SINCE LEFT. I was told I should have phoned before going there. They weren't very accommodating and definitely quite rude. I told them that I am going to report this to Hello Peter and Ms Hajera Kirkwood said I can do what I like, there is nothing she can do about it.<br> <br> Another appointment was re-scheduled for 12 March 2016 at 9.00am, by Ms Hajera Kirkwood, WHOM I BELIEVE HAS ALSO LEFT. I received a phone Friday 11th March 2016 that Daddy's Deals \oversold\" and therefore they cannot accommodate my booking for the 12th of March. <br> <br> I am now waiting for my refund from Daddy's Deals."