KC
Karoo Cafe
Unclaimed Business
KC
Karoo Cafe
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Karoo Cafe
Karoo Cafe has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Karoo Cafe across 18 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencemF
marina F
1 reviews | Active since Jan 2020
15 Aug 2025, 12:13
Karoo cafe just another name with no authenticity.
The Butternut Quiche was insanely substandard. Difficult to describe all the details. The poor manager (very polite and sweet) then admitted that the quiche came from a new supplier and confirmed my worst nightmare that I maybe ate something from a dodge mass supplier somewhere in the industrial areas of Jhb who has no ethical value systems regarding organic, cancer free, “Karoo” authentic produce. We have been customers for almost two decades but the decline is now evidend. Will not eat there again. “Karoo” is just the nice name. Authenticity and honest food that captures the imagination of the city.. crushed down to a sad 0% Your website’s beautiful descriptions in “Living consiously” and “Nature” are false and a far cry from reality. Please revisit your concept and execution. Sadly dissapointing. Im not critisising the staff at all. The owners need to take the full blame.
Helpful (0)
|Replies (0)mF
marina F
1 reviews | Active since Jan 2020
15 Aug 2025, 12:13
Karoo cafe just another name with no authenticity.
The Butternut Quiche was insanely substandard. Difficult to describe all the details. The poor manager (very polite and sweet) then admitted that the quiche came from a new supplier and confirmed my worst nightmare that I maybe ate something from a dodge mass supplier somewhere in the industrial areas of Jhb who has no ethical value systems regarding organic, cancer free, “Karoo” authentic produce. We have been customers for almost two decades but the decline is now evidend. Will not eat there again. “Karoo” is just the nice name. Authenticity and honest food that captures the imagination of the city.. crushed down to a sad 0% Your website’s beautiful descriptions in “Living consiously” and “Nature” are false and a far cry from reality. Please revisit your concept and execution. Sadly dissapointing. Im not critisising the staff at all. The owners need to take the full blame.
0
Replies (0)SE
Stephan E
1 reviews | Active since Jan 2020
29 Apr 2025, 17:56
Serves Chicken when you order Lamb
Karoo Café used to be celebrated for its delicious food and inviting atmosphere, but our latest visit was deeply disappointing. The new ownership has shrunk the menu while doubling the prices. I ordered the “lamb” sosatie and was served chicken. The tiniest skewers imaginable—yet the bill still listed it as lamb at R160. Each side salad cost R120 and contained little more than a few cubes of pumpkin and halloumi and nothing else. Service was no better. Every dish took more than 30 minutes to arrive, and our waiter repeatedly urged us to “hurry up” because she wanted to go home. When I tried to order an affogato for dessert, she told me the machines were already being cleaned. We won’t be returning—nor, I suspect, will many others if these changes continue. It’s a shame to see a once-excellent restaurant decline so quickly.
Helpful (0)
|Replies (0)SE
Stephan E
1 reviews | Active since Jan 2020
29 Apr 2025, 17:56
Serves Chicken when you order Lamb
Karoo Café used to be celebrated for its delicious food and inviting atmosphere, but our latest visit was deeply disappointing. The new ownership has shrunk the menu while doubling the prices. I ordered the “lamb” sosatie and was served chicken. The tiniest skewers imaginable—yet the bill still listed it as lamb at R160. Each side salad cost R120 and contained little more than a few cubes of pumpkin and halloumi and nothing else. Service was no better. Every dish took more than 30 minutes to arrive, and our waiter repeatedly urged us to “hurry up” because she wanted to go home. When I tried to order an affogato for dessert, she told me the machines were already being cleaned. We won’t be returning—nor, I suspect, will many others if these changes continue. It’s a shame to see a once-excellent restaurant decline so quickly.
0
Replies (0)HM
Henelia M
1 reviews | Active since Jan 2020
28 Jan 2025, 18:06
Karoo Cafe - Lynwood Road client service
My husband and our son went to the Karoo Cafe in Lynwood Road Pretoria . My son had a hamburger . Upon discovering that the plastic wrapper around the burger has not been removed - my husband called the waitress - who told the manageress . Nobody came to replace or apologize . The bill was then produced - which my husband paid ( to my dismay ! ) - my husband spoke to the mangeress - she replies “ oh sorry I was told - but I forgot 🤦🏻♀️🤦🏻♀️🤦🏻♀️. Not cool Karoo Cafe .
Helpful (0)
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Henelia M
1 reviews | Active since Jan 2020
28 Jan 2025, 18:06
Karoo Cafe - Lynwood Road client service
My husband and our son went to the Karoo Cafe in Lynwood Road Pretoria . My son had a hamburger . Upon discovering that the plastic wrapper around the burger has not been removed - my husband called the waitress - who told the manageress . Nobody came to replace or apologize . The bill was then produced - which my husband paid ( to my dismay ! ) - my husband spoke to the mangeress - she replies “ oh sorry I was told - but I forgot 🤦🏻♀️🤦🏻♀️🤦🏻♀️. Not cool Karoo Cafe .
0
Replies (0)MM
Musa M
1 reviews | Active since Jan 2020
15 Nov 2024, 18:39
Best of the Best
Valentia Jacobs, she gave the best service ever. It was my first time at Cafe Kremino, I was a bit skeptical about it but she sold her service. She explained the menu and help me choose someone that I would comfortably enjoy. I would definitely go back because her service was one of the best ever experienced. She understood the appointment of her position.
Helpful (0)
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Musa M
1 reviews | Active since Jan 2020
15 Nov 2024, 18:39
Best of the Best
Valentia Jacobs, she gave the best service ever. It was my first time at Cafe Kremino, I was a bit skeptical about it but she sold her service. She explained the menu and help me choose someone that I would comfortably enjoy. I would definitely go back because her service was one of the best ever experienced. She understood the appointment of her position.
0
Replies (0)KN
Karlien N
1 reviews | Active since Jan 2020
19 Jan 2023, 06:28
Don't go to Karoo Cafe !
Extremely poor waitressing - extremely slow, unfriendly, and unprofessional !!!!! Waited 30 minutes for a coffee, rock shandy, and milkshake - just to be told after 30 minutes that they can't find the soda water to make the rock shandy. Waited another 30 minutes for our salads..... extremely disappointed in the presentation (it was not the chef) it was the kitchen staff dishing it up that showed no respect for the client ...... salad looked as if it was thrown into the corner of the plate. After indicating to the waitress our disappointment the manager did not see it fit to come and hear us out - but sent the chef!!!! This is an example of a restaurant no longer caring about its clients.
Helpful (0)
|Replies (0)KN
Karlien N
1 reviews | Active since Jan 2020
19 Jan 2023, 06:28
Don't go to Karoo Cafe !
Extremely poor waitressing - extremely slow, unfriendly, and unprofessional !!!!! Waited 30 minutes for a coffee, rock shandy, and milkshake - just to be told after 30 minutes that they can't find the soda water to make the rock shandy. Waited another 30 minutes for our salads..... extremely disappointed in the presentation (it was not the chef) it was the kitchen staff dishing it up that showed no respect for the client ...... salad looked as if it was thrown into the corner of the plate. After indicating to the waitress our disappointment the manager did not see it fit to come and hear us out - but sent the chef!!!! This is an example of a restaurant no longer caring about its clients.
0
Replies (0)JS
Johan S
1 reviews | Active since Jan 2020
17 Jun 2022, 11:50
Rude reception by Tuli at Karoo Cafe Lynnwood
I was met by an abrupt and rude Thuli at arrival. I asked to speak to the owner, who said the owner was mot available and that she was not allowed to give me the owner’s tel number. She apologized for Thuli’s behaviour. I indicated that I would like to sit outside, but the chairs turned out to be dirty, and I decided to leave. I used to visit Karoo on several occasions with friends, but after this experience I will not be able to recommend Karoo Cafe in Lynnwood Pretoria
Helpful (0)
|Replies (0)JS
Johan S
1 reviews | Active since Jan 2020
17 Jun 2022, 11:50
Rude reception by Tuli at Karoo Cafe Lynnwood
I was met by an abrupt and rude Thuli at arrival. I asked to speak to the owner, who said the owner was mot available and that she was not allowed to give me the owner’s tel number. She apologized for Thuli’s behaviour. I indicated that I would like to sit outside, but the chairs turned out to be dirty, and I decided to leave. I used to visit Karoo on several occasions with friends, but after this experience I will not be able to recommend Karoo Cafe in Lynnwood Pretoria
0
Replies (0)SD
Sean D
1 reviews | Active since Jan 2020
11 Mar 2022, 12:45
Great place, great ambiance
Beautiful restaurant with a great atmosphere. The staff was friendly, helpful and eager to assist. It kind of gives you the feel of not being in the city and busy life. The food was amazing and well priced, beautifully plated and displayed.
Helpful (0)
|Replies (0)SD
Sean D
1 reviews | Active since Jan 2020
11 Mar 2022, 12:45
Great place, great ambiance
Beautiful restaurant with a great atmosphere. The staff was friendly, helpful and eager to assist. It kind of gives you the feel of not being in the city and busy life. The food was amazing and well priced, beautifully plated and displayed.
0
Replies (0)