1 reviews | Active since Member
At 22h25, Oct 27th 2023 I bought a R50 Ott voucher ON MY KAZANG ANDROID APP, mind you that im the only one with access to *appearently*, trying to redeem the voucher seconds after purchase, on TICTAC bets(VENGIES GAMING) it showed an error that the voucher was already used. I tried it a few times knowing that i just bought it and shouldve been the only one with access to it, it kept showing already used. I then bought another R30, since that was the only credit left on my app. That one worked 1st time like it always did for the past 4 or so years ive used Kazang mobile app. Upon submitting a quiry Kazang claimed I used the voucher almost 30min after purchase at "Intellegent Gaming" which I still dont know until now. Their support staff on the call was ******** and didnt want to listen to my recall of events and inturn I lost the R50.
R50 isnt alot, but I purchase vouchers of R1000 and R500 regularly on their app. If theyre so reluctant to investigate how my voucher number got duplicated on R50 I feel using the app now is a risky situation. So be careful ladies and gents. And Im sure im not the 1st nor the last person this will happen to!!!!