Scammers, crooks,Fraudster

It was Saturday on the 06/05/2022 when My younger sister booked 2 nights at Reseivor hills on this place kBF HOLDING PTY LTD 11 struan Ave atholl hiegths Westville , They been assist by MICHIELL. Unfortunately they checked in late because of they started at work. On their terms and conditions there was no where they states there is check in fee if you late. Only deposit fee They paid to secured anything that can be broken or missing during their stay time there.

But before check out they have to calculate again all items before they leave and give them their deposit fee back. Which they failed to do so MICHIELL told them he have technical issues. His system is offline because of electricity. Soon they have lights he will eft their deposit money. He keeped silent after that. My sister have to keep reminding him everyday. He willl be having different excuse until I take over.

I called them and said im coming to fetch money by myself as I stay nearby with their bnb. That’s where they started to do eft of half of their deposit. If They ask them about it they started to say different stories. They took half of money for check in late and for guy who worked them. He been waiting. If they ask why they didn’t mention this to their terms and conditions. Crooks scammers can’t come with answer.

They are crooks and scammers. My worries how many people who used to be crooked and scamm by this Michelle. I will make sure I publish to all platforms for social media and network. Also to report it to ombudsman and bnb Association Federated Hospitality Association of South. (FEDHASA)I need that money back with immediately effect.