****s & Useless Services - Extremely Unprofessional

****s! I recently moved into a property managed by KBMO. They assured me that the flat had prepaid electricity and water only to find out after moving in that it is billed through the municipality and they do not want to put in a prepaid meter as they promised. The deposit for the house was paid 2 weeks in advance however the flat was in terrible condition when we moved in on the 1st. They did not even clean the place and we had to get someone in to assist. I have incurred additional costs due to the mismanagement from this agency and asking them for assistance is of no use because they know nothing. I am still waiting for feedback from Portia who is supposed to be the maintenance manager. Bongi and Bongani who are the agents know nothing and cannot assist with anything. I don't understand how these people are still employed and how this agency is run as they are extremely unprofessional. There are still repairs taking placing at the house 13 days later because they have been doing a useless job which is a huge inconvenience.