KH
KEITH HAMILTON Blue Stone Fires
Unclaimed Business
KH
KEITH HAMILTON Blue Stone Fires
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNW
Nicola W
1 reviews | Active since Jan 2020
3 Feb 2025, 07:14
Beware of Giving this Company your Money
Absolutely shocking service when it comes to getting a refund from this company, when you haven't even received the product from them. The only time that you get any feedback is when you give them a bad review. Apparently 2.5 weeks is not sufficient time for them to go through their records to find your payment information, despite you giving them the date of deposit, and it being noted on an updated invoice which they sent to you!
Helpful (0)
|Replies (0)NW
Nicola W
1 reviews | Active since Jan 2020
3 Feb 2025, 07:14
Beware of Giving this Company your Money
Absolutely shocking service when it comes to getting a refund from this company, when you haven't even received the product from them. The only time that you get any feedback is when you give them a bad review. Apparently 2.5 weeks is not sufficient time for them to go through their records to find your payment information, despite you giving them the date of deposit, and it being noted on an updated invoice which they sent to you!
0
Replies (0)RL
Roenell L
1 reviews | Active since Jan 2020
30 Nov 2022, 15:49
Bluestone Fire Pits are NOT weather resistant
Was super impressed in the beginning, but the fire pit cracked as a result of weather conditions (rain) although they claim the fire pit is weather resistant. Warranty is only 2 years. The after service is poor as nobody responds to your help email. I will rather recommend fire pits from BWH for almost half the price as replacement.
Helpful (0)
|Replies (0)RL
Roenell L
1 reviews | Active since Jan 2020
30 Nov 2022, 15:49
Bluestone Fire Pits are NOT weather resistant
Was super impressed in the beginning, but the fire pit cracked as a result of weather conditions (rain) although they claim the fire pit is weather resistant. Warranty is only 2 years. The after service is poor as nobody responds to your help email. I will rather recommend fire pits from BWH for almost half the price as replacement.
0
Replies (0)hB
henk B
1 reviews | Active since Jan 2020
26 Jan 2022, 13:41
KEITH HAMILTON Blue Stone Fires
I have to commend this company. Apart from the fact that the installation date was communicated well in advance and that it happened on the arranged date, it also went without any problems. The cowl cracked after 18 months. I reported it with photo evidence and it was replaced without any reasoning. No questions asked.
Helpful (0)
|Replies (0)hB
henk B
1 reviews | Active since Jan 2020
26 Jan 2022, 13:41
KEITH HAMILTON Blue Stone Fires
I have to commend this company. Apart from the fact that the installation date was communicated well in advance and that it happened on the arranged date, it also went without any problems. The cowl cracked after 18 months. I reported it with photo evidence and it was replaced without any reasoning. No questions asked.
0
Replies (0)BR
Barry R
1 reviews | Active since Jan 2020
1 Dec 2021, 13:01
Awesome service after years of use
I have a few of Keith Hamilton what I call home improvement products Two Fire pits and one Pizza oven After 10 years use at the coast I had to replace the ring around my fire pit and the feet because of corrosion Keith Hamilton from Blue Stone Fires manufactured these products for me in Stainless steel , so now I will have a awesome fire pit /Braai for many more years to come From my web inquiry to actual calls all aspects of the experience was amazing Their service is absolutely fantastic with Keith assisting me personally. if you are looking for a great Pizza oven or a Fire Place check out his website and from me as a consumer the best of the best
Helpful (0)
|Replies (0)BR
Barry R
1 reviews | Active since Jan 2020
1 Dec 2021, 13:01
Awesome service after years of use
I have a few of Keith Hamilton what I call home improvement products Two Fire pits and one Pizza oven After 10 years use at the coast I had to replace the ring around my fire pit and the feet because of corrosion Keith Hamilton from Blue Stone Fires manufactured these products for me in Stainless steel , so now I will have a awesome fire pit /Braai for many more years to come From my web inquiry to actual calls all aspects of the experience was amazing Their service is absolutely fantastic with Keith assisting me personally. if you are looking for a great Pizza oven or a Fire Place check out his website and from me as a consumer the best of the best
0
Replies (0)