Kellaprince Properties
1|14 reviews
AC
Annelie C
1 reviews | Active since Member
13 Feb 2021, 08:23
Terribly unprofessional and unresponsive
The service at Kellaprince was nothing short of atrocious. We were in Nelspruit for a limited time and were very interested in a specific property. This was still available on the website and according to the real estate agent. She promised she would book a viewing and after being completely unresponsive, on our very last day, we went to the offices to demand some answers. She refused to see us or speak to us even though she was sitting at her desk where we could see her! and we were informed that the property had been sold and they had been doing the paperwork for 2 weeks! Annelie Wessels, your manners are absolutely disgusting and because of you Kellaprince will lose a lot of business. Will not recommend this agency to any of our friends or family.
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Replies (53)Kellaprince Properties's replyOfficial
20 Jul 2021, 10:52Morning Annelie, We're saddened that you had a negative experience and hereby offer our sincere apologies. We’re normally known for our exceptional attention to detail and professionalism, and we regret that we missed the mark.
Best regards,
Kellaprince Properties's reply20 Jul 2021, 10:52
Official
Morning Annelie, We're saddened that you had a negative experience and hereby offer our sincere apologies. We’re normally known for our exceptional attention to detail and professionalism, and we regret that we missed the mark.
Best regards,