Poor workmanship

I am a loyal customer to Ford and My vehicle has only ever been serviced at Ford. Last year the car went to for 3 times to fix the same problem with me having to pay every single visit. Now again this year it went in to have a CV joint replaced. After a large payment the car is now making a different noise (that was not there before) and will be returning to them on Monday after it has already been there for 10 days. Uber bills are extremely expensive and no ownership is taken that they may have not fixed the problem. No offering of a curtesy car is ever made.