Kempton park Traffic department
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Kempton park Traffic department has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Kempton park Traffic department across 6 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I'm so highly disappointed with Kempton park traffic department. Why do we have ro make an online booking to be told that we have to queue that system does not apply to them. I have been standing outside in the cold for more than an hour to be told I must come every early in the morning or Saturday. Just to spend the whole to be treated like that. What are the appointments for? Why was this system implemented? Now I wasted time and money and I have not accomplished anything. Now I have to go look for another traffic department.
1 reviews | Active since Jan 2020
I'm so highly disappointed with Kempton park traffic department. Why do we have ro make an online booking to be told that we have to queue that system does not apply to them. I have been standing outside in the cold for more than an hour to be told I must come every early in the morning or Saturday. Just to spend the whole to be treated like that. What are the appointments for? Why was this system implemented? Now I wasted time and money and I have not accomplished anything. Now I have to go look for another traffic department.
1 reviews | Active since Jan 2020
Totally pathetic. We imported a vehicle. Had all the necessary documents. Did everything that we were asked. Our papers were handed in on the 9th April 2025. We were told on the 15th May 2025 that our papers were only submitted on the 7th May 2025. On the 6th June 2025 we took our papers away. They don't care. They just find more and more things to hold up the process. They sign at the top of the entrance to Kempton Park Municipal building says "Customer Care Centre" They need to change it to "Customer Frustration Centre"
1 reviews | Active since Jan 2020
Totally pathetic. We imported a vehicle. Had all the necessary documents. Did everything that we were asked. Our papers were handed in on the 9th April 2025. We were told on the 15th May 2025 that our papers were only submitted on the 7th May 2025. On the 6th June 2025 we took our papers away. They don't care. They just find more and more things to hold up the process. They sign at the top of the entrance to Kempton Park Municipal building says "Customer Care Centre" They need to change it to "Customer Frustration Centre"
1 reviews | Active since Jan 2020
The service was quick and efficient first time i went to renew my drivers license and got the same service again upon collection of the licence. I recommend kempton park licence department.
1 reviews | Active since Jan 2020
The service was quick and efficient first time i went to renew my drivers license and got the same service again upon collection of the licence. I recommend kempton park licence department.
1 reviews | Active since Jan 2020
Got traffic fine this morning at 7:55 04 Nov 2020 from Magampa V driving white VW Polo REG DD 95 JR GP saying I am obstructing traffic at Pretoria Road and Central in Kempton Park, I stopped LIKE EVERYONE does dropping off someone ( there was a white Nissan Almera in front of me some taxis behind me) as I try to drive off he puts on his blue lights to say I'm not suppose to stop there, I've asked him am I the only one he sees there doing that, he followed me as I was going to a filling station that's when he issued the fine . Am I getting this because he was questioned by a woman or maybe because I look young ? Could it be maybe I should've been submissive and keep quite as he is a man OR not question why if its SA laws under traffic act not to stop there and give everyone such fines? Kindly advise if by questioning him warrants me be fined, if it is then all taxis that stops there and the almera that was also offloading in front of me get the same fine. This officer if he is doing his job PROPERLY could issue fines to everyone stopping in that intersection ……. Regards
1 reviews | Active since Jan 2020
Got traffic fine this morning at 7:55 04 Nov 2020 from Magampa V driving white VW Polo REG DD 95 JR GP saying I am obstructing traffic at Pretoria Road and Central in Kempton Park, I stopped LIKE EVERYONE does dropping off someone ( there was a white Nissan Almera in front of me some taxis behind me) as I try to drive off he puts on his blue lights to say I'm not suppose to stop there, I've asked him am I the only one he sees there doing that, he followed me as I was going to a filling station that's when he issued the fine . Am I getting this because he was questioned by a woman or maybe because I look young ? Could it be maybe I should've been submissive and keep quite as he is a man OR not question why if its SA laws under traffic act not to stop there and give everyone such fines? Kindly advise if by questioning him warrants me be fined, if it is then all taxis that stops there and the almera that was also offloading in front of me get the same fine. This officer if he is doing his job PROPERLY could issue fines to everyone stopping in that intersection ……. Regards
1 reviews | Active since Jan 2020
<div>Good morning, I've been trying to book for a slot for my learners license and there seems to be no slots all the time. I gave the department a call and there's no answer. I went to the traffic department to physically book but they told me I should book online but there aren't any slots. I no longer know what to do because I need my learners license done in order to get employment. </div>
1 reviews | Active since Jan 2020
<div>Good morning, I've been trying to book for a slot for my learners license and there seems to be no slots all the time. I gave the department a call and there's no answer. I went to the traffic department to physically book but they told me I should book online but there aren't any slots. I no longer know what to do because I need my learners license done in order to get employment. </div>
1 reviews | Active since Jan 2020
Kempton Park Traffic Department is very poor and pathetic, I took a half day on the 13 of November to sort out my license renewal issues I arrived there at 13:23pm and I was told that they cut the queue at 11:00am anyone that comes after 11:00am Won’t be assisted they must come back the next day... I made left and went back the next day which is the 14th of November I got to the traffic department at 8:10am the doors where open however the staff has not started working they where busy drinking tea while people are standing outside on this long queue... These are not just “people “ these are South African TAX PAYERS!!!!!!!!!!!!!! I just feel that our government officials are not taking ya serious we also have things to do and errands to run we don’t have time to camp at a traffic department We are disrespected as tax payers and this is not fair I don’t understand why do government officials always have to get away with poor service delivery to the community this is wrong and our government should do something about it. At the end of the day these people are getting paid for Doing the work or should I say as TAX PAYERS out tax contributions are paying their salaries!!!! Can someone please do something about this really!!!!
1 reviews | Active since Jan 2020
Kempton Park Traffic Department is very poor and pathetic, I took a half day on the 13 of November to sort out my license renewal issues I arrived there at 13:23pm and I was told that they cut the queue at 11:00am anyone that comes after 11:00am Won’t be assisted they must come back the next day... I made left and went back the next day which is the 14th of November I got to the traffic department at 8:10am the doors where open however the staff has not started working they where busy drinking tea while people are standing outside on this long queue... These are not just “people “ these are South African TAX PAYERS!!!!!!!!!!!!!! I just feel that our government officials are not taking ya serious we also have things to do and errands to run we don’t have time to camp at a traffic department We are disrespected as tax payers and this is not fair I don’t understand why do government officials always have to get away with poor service delivery to the community this is wrong and our government should do something about it. At the end of the day these people are getting paid for Doing the work or should I say as TAX PAYERS out tax contributions are paying their salaries!!!! Can someone please do something about this really!!!!
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