Arrogant and rude owner

Damaged our car Denied knowing who did the balancing of the car When I messaged on Instagram the owner had an excuse of cctv for everything besides cctv proof to show us that his people did not damage our car. Made my husband wait and den did a quick fast job of trying to sort the damage out. Because my husband did not make a huge issue the owner insists that my husband was very happy when he left and he has cctv footage to prove that my husband was happy but no cctv to prove that my car was not damaged by his workers and on top of that says we went over a speed bump that is why the damage was identical on both sides of the car