KH
Kenwood Home Appliances
Unclaimed Business
KH
Kenwood Home Appliances
Unclaimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#9
in Electronics & Technology
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|5 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGF
Gisella F
1 reviews | Active since Jan 2020
9 Nov 2025, 06:40
Stainless steel Kenwood airfryer oven rusting health hazard
I bought a Kenwooed oven airfryer less than 2 years ago. Its still in good mechanical working order, but the whole interior has rusted, even though its supposed to be a stainless steel airfryer. No rust outside, but the whole interior has rusted. I cannot use it anymore as its become a health hazard. Kenwood used to be one of the top brands. I will never buy a Kenwood product again.
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Gisella F
1 reviews | Active since Jan 2020
9 Nov 2025, 06:40
Stainless steel Kenwood airfryer oven rusting health hazard
I bought a Kenwooed oven airfryer less than 2 years ago. Its still in good mechanical working order, but the whole interior has rusted, even though its supposed to be a stainless steel airfryer. No rust outside, but the whole interior has rusted. I cannot use it anymore as its become a health hazard. Kenwood used to be one of the top brands. I will never buy a Kenwood product again.
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Replies (0)JP
Julian P
1 reviews | Active since Jan 2020
8 Aug 2025, 10:50
Misleading Stock & Price Change – Kenwood South Africa
I purchased the Kenwood 25L Stainless Steel MOA26.600SS Air Fryer advertised on their website at a sale price of R2,650 (down from R3,560). After completing my order, I was informed that the item was “out of stock” and that their system had not updated their inventory in time. I was offered a refund (which was processed promptly) and advised to try other retailers like Makro, Game, or Hirsch, where it was fully priced. However, just a few days later, the same product reappeared on their website – still on “sale” – but now priced at R3,150, marked down from the same R3,560. This raises a serious question: was the product truly out of stock, or was the lower price simply withdrawn to adjust their promotion? Either way, it leaves a poor impression of transparency and customer trust.
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Julian P
1 reviews | Active since Jan 2020
8 Aug 2025, 10:50
Misleading Stock & Price Change – Kenwood South Africa
I purchased the Kenwood 25L Stainless Steel MOA26.600SS Air Fryer advertised on their website at a sale price of R2,650 (down from R3,560). After completing my order, I was informed that the item was “out of stock” and that their system had not updated their inventory in time. I was offered a refund (which was processed promptly) and advised to try other retailers like Makro, Game, or Hirsch, where it was fully priced. However, just a few days later, the same product reappeared on their website – still on “sale” – but now priced at R3,150, marked down from the same R3,560. This raises a serious question: was the product truly out of stock, or was the lower price simply withdrawn to adjust their promotion? Either way, it leaves a poor impression of transparency and customer trust.
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Replies (0)TM
Tarrance M
1 reviews | Active since Jan 2020
16 Jun 2025, 07:38
Kenwood airfyer 7L
I bought a Kenwood airfyer 7L from hi fi corporation in Centurion but within six months the so called non sticker pot was peeling off and rust was exposed. I tried to take it back at hi fi corporation at Wonderpark mall but they told me they can't help me because it was not covered under warranty so now iam stuck with something that iam not happy 🥵🥵🥵
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Tarrance M
1 reviews | Active since Jan 2020
16 Jun 2025, 07:38
Kenwood airfyer 7L
I bought a Kenwood airfyer 7L from hi fi corporation in Centurion but within six months the so called non sticker pot was peeling off and rust was exposed. I tried to take it back at hi fi corporation at Wonderpark mall but they told me they can't help me because it was not covered under warranty so now iam stuck with something that iam not happy 🥵🥵🥵
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Replies (0)RA
Rita A
1 reviews | Active since Jan 2020
6 May 2025, 18:23
Kenwood Airfryer oven rusting bad
I purchased the Kenwood Airfryer oven from Takealot. It started rusting even it is in great working order. I returned it a month ago and apparently Kenwood carries the warranty. Now Kenwood won’t honour the warranty as the appliance is operational and they revoked the rest if my 2 year warranty because of the bad rusted condition it is in!!! I want to talk to them myself but Takealot says they will contact me. After three requests I’m still waiting. What happened to Kenwood’s reputation and service excellence? I will never buy from them again!!
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Rita A
1 reviews | Active since Jan 2020
6 May 2025, 18:23
Kenwood Airfryer oven rusting bad
I purchased the Kenwood Airfryer oven from Takealot. It started rusting even it is in great working order. I returned it a month ago and apparently Kenwood carries the warranty. Now Kenwood won’t honour the warranty as the appliance is operational and they revoked the rest if my 2 year warranty because of the bad rusted condition it is in!!! I want to talk to them myself but Takealot says they will contact me. After three requests I’m still waiting. What happened to Kenwood’s reputation and service excellence? I will never buy from them again!!
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Replies (0)TC
Tessa C
1 reviews | Active since Jan 2020
1 May 2025, 16:50
Kenwood sucks
Bought an airfryer from bash two years ago I only used it a hand full of times and now it's broken. The warranty is done it's not an electrical problem apparently it's a component. So now I'm stuck after spending almost R4000 on this Kenwood airfryer oven so now what? This is so frustrating and why can't it be fixed? Kenwood used to be the go to brand now it's a load of ****. I would not advise anyone to buy a Kenwood product. It sucks and does not last.
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Tessa C
1 reviews | Active since Jan 2020
1 May 2025, 16:50
Kenwood sucks
Bought an airfryer from bash two years ago I only used it a hand full of times and now it's broken. The warranty is done it's not an electrical problem apparently it's a component. So now I'm stuck after spending almost R4000 on this Kenwood airfryer oven so now what? This is so frustrating and why can't it be fixed? Kenwood used to be the go to brand now it's a load of ****. I would not advise anyone to buy a Kenwood product. It sucks and does not last.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
29 Jan 2025, 09:35
Kenwood and Game Poor After Sales Service
I bought a Kenwood air fryer from Game as a Christmas gift. When the box was opened the recipe book was not in the box as noted. I immediately contacted Game who weren't interested in helping. They simply referred me to Kenwood stating this needs to be addressed with Kenwood? How is this correct? The item was bought from Game? Surely Game should take this up with the manufacturer? Game supp**** contact numbers which don't work during a period when Kenwood was closed? Kenwood website was visited and there is nowhere to send an email or ask a question. I eventually used the only contacts options available (which are for servicing and orders) to ask where I an direct my enquiry or who can assist me. To date Kenwood hasn't bothered to respond. Game have also not rep**** to my request for them to assist? Such a small and simple thing causes frustrated clients to shop elsewhere and for other more accountable brands.
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Anonymous
1 reviews | Active since Jan 2020
29 Jan 2025, 09:35
Kenwood and Game Poor After Sales Service
I bought a Kenwood air fryer from Game as a Christmas gift. When the box was opened the recipe book was not in the box as noted. I immediately contacted Game who weren't interested in helping. They simply referred me to Kenwood stating this needs to be addressed with Kenwood? How is this correct? The item was bought from Game? Surely Game should take this up with the manufacturer? Game supp**** contact numbers which don't work during a period when Kenwood was closed? Kenwood website was visited and there is nowhere to send an email or ask a question. I eventually used the only contacts options available (which are for servicing and orders) to ask where I an direct my enquiry or who can assist me. To date Kenwood hasn't bothered to respond. Game have also not rep**** to my request for them to assist? Such a small and simple thing causes frustrated clients to shop elsewhere and for other more accountable brands.
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Replies (0)OS
AB
Allan B
1 reviews | Active since Jan 2020
13 Jan 2025, 08:11
Fans That Don't Work
<div>In Dec 2022 we bought 2 Kenwood fans (model number IF550) from Hirsch Umhlanga. One of the fans has stopped working or only works if I spin the blades manually to get it going. It will then only work on the highest Both fans do not work properly, like they did when we first bought them. We are extremely disappointed with this fan, especially considering our normal high regard for Kenwood products, and the high cost at the time. Also, it barely lasted 2 years and it was probably only used 4 months of each year. These fans have negatively impacted our regard for Kenwood’s normally good quality products, as has the lack of response from Kenwood through FB messenger. I would not recomend these fans.</div>
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Allan B
1 reviews | Active since Jan 2020
13 Jan 2025, 08:11
Fans That Don't Work
<div>In Dec 2022 we bought 2 Kenwood fans (model number IF550) from Hirsch Umhlanga. One of the fans has stopped working or only works if I spin the blades manually to get it going. It will then only work on the highest Both fans do not work properly, like they did when we first bought them. We are extremely disappointed with this fan, especially considering our normal high regard for Kenwood products, and the high cost at the time. Also, it barely lasted 2 years and it was probably only used 4 months of each year. These fans have negatively impacted our regard for Kenwood’s normally good quality products, as has the lack of response from Kenwood through FB messenger. I would not recomend these fans.</div>
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