Review ofKey Health Medical Aid
Key Health Medical Aid
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Melany V
1 reviews | Active since Member
17 Feb 2026, 16:47
Claim - No response
I've been trying to claim via Keyhealth and Denis for a few Dental appointments I had to pay cash for upfront. First email went to Keyhealth with details attached on 21 January 2026. I realized later that I probably need to send this to the Denis division, so I did so on 7 February 2026. When exactly am I going to receive a response on either of these emails?
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Replies (159)Key Health Medical Aid's replyOfficial
18 Feb 2026, 04:27 Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Best regards,
Key Health Medical Aid's reply18 Feb 2026, 04:27
Official
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Best regards,
Key Health Medical Aid's replyOfficial
18 Feb 2026, 04:47Dear Melany,
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in contact soon.
Your reference: wf_315308987.
Sincerely,
The KeyHealth team
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in contact soon.
Your reference: wf_315308987.
Sincerely,
The KeyHealth team
Best regards,
Key Health Medical Aid's reply18 Feb 2026, 04:47
Official
Dear Melany,
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in contact soon.
Your reference: wf_315308987.
Sincerely,
The KeyHealth team
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in contact soon.
Your reference: wf_315308987.
Sincerely,
The KeyHealth team
Best regards,
Key Health Medical Aid's replyOfficial
18 Feb 2026, 05:54Dear Melany,
Kindly refer to the feedback e-mailed to you today, 2026/02/18.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to info@keyhealthmedical.co.za or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on 0860671050
Sincerely,
The KeyHealth team
Kindly refer to the feedback e-mailed to you today, 2026/02/18.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to info@keyhealthmedical.co.za or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on 0860671050
Sincerely,
The KeyHealth team
Best regards,
Key Health Medical Aid's reply18 Feb 2026, 05:54
Official
Dear Melany,
Kindly refer to the feedback e-mailed to you today, 2026/02/18.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to info@keyhealthmedical.co.za or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on 0860671050
Sincerely,
The KeyHealth team
Kindly refer to the feedback e-mailed to you today, 2026/02/18.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to info@keyhealthmedical.co.za or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on 0860671050
Sincerely,
The KeyHealth team
Best regards,