Review ofKey Health Medical Aid
Key Health Medical Aid
1.4|67 reviews
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Anonymous
1 reviews | Active since Member
07 Mar 2026, 10:21
Worst customer service I’ve ever experienced
Guys, 2nd hellopeter complaint in less than 2 weeks. Completed all your forms, getting automated reply after automated reply and I STILL get the same ****py sms from you guys. I’ve given you the new banking details. How. An you still fail to take the money and then make it my problem
I’ve done everything you wanted.
KeyHealth: Your debit order could unfortunately not be processed by your bank and your membership has subsequently been suspended. Please check your e-mail for more information.
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Replies (159)0
Replies (159)Key Health Medical Aid's replyOfficial
09 Mar 2026, 04:25Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Best regards,
Key Health Medical Aid's reply09 Mar 2026, 04:25
Official
Dear member, you are welcome to post your comment on https://www.keyhealthmedical.co.za/comments/
Best regards,
Key Health Medical Aid's replyOfficial
09 Mar 2026, 04:25Dear Prashant B,
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in contact soon.
Your reference: wf_315366113.
Sincerely,
The KeyHealth team
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in contact soon.
Your reference: wf_315366113.
Sincerely,
The KeyHealth team
Best regards,
Key Health Medical Aid's reply09 Mar 2026, 04:25
Official
Dear Prashant B,
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in contact soon.
Your reference: wf_315366113.
Sincerely,
The KeyHealth team
We regret to hear about your negative experience, and we appreciate you bringing the matter to our attention.
We will be in contact soon.
Your reference: wf_315366113.
Sincerely,
The KeyHealth team
Best regards,
Key Health Medical Aid's replyOfficial
09 Mar 2026, 04:43Dear Prashant B,
Kindly refer to the feedback e-mailed to you earlier today, 2026/03/09.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to info@keyhealthmedical.co.za or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on 0860671050
Sincerely,
The KeyHealth team
Kindly refer to the feedback e-mailed to you earlier today, 2026/03/09.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to info@keyhealthmedical.co.za or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on 0860671050
Sincerely,
The KeyHealth team
Best regards,
Key Health Medical Aid's reply09 Mar 2026, 04:43
Official
Dear Prashant B,
Kindly refer to the feedback e-mailed to you earlier today, 2026/03/09.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to info@keyhealthmedical.co.za or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on 0860671050
Sincerely,
The KeyHealth team
Kindly refer to the feedback e-mailed to you earlier today, 2026/03/09.
KeyHealth will no longer be engaging on the issue, on Hellopeter as all the relevant information has been provided to you.
For any other enquiries kindly refer your comments to info@keyhealthmedical.co.za or log into our live chats on www.keyhealthmedical.co.za or you may call our Client Services on 0860671050
Sincerely,
The KeyHealth team
Best regards,