KD
KFC Diepkloof Square
Unclaimed Business
KD
KFC Diepkloof Square
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About KFC Diepkloof Square
KFC Diepkloof Square has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked KFC Diepkloof Square across 7 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTG
Thabo G
1 reviews | Active since Jan 2020
4 Jan 2026, 07:03
Human error or deliberate chopping of orders at KFC
On Saturday 03 January I bought 15 pieces of chicken at KFC Diepkloof square,to my surprise when I reached home only 13 pieces were in a bucket. I am not inclined to check and verify order on spot simply because it's unhygienic to be fiddling a meal for family consumption.I expect my order to be as it is because I pay with my hard earned cash.Please raise the bar and give public the decency it deserves.
Helpful (0)
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Thabo G
1 reviews | Active since Jan 2020
4 Jan 2026, 07:03
Human error or deliberate chopping of orders at KFC
On Saturday 03 January I bought 15 pieces of chicken at KFC Diepkloof square,to my surprise when I reached home only 13 pieces were in a bucket. I am not inclined to check and verify order on spot simply because it's unhygienic to be fiddling a meal for family consumption.I expect my order to be as it is because I pay with my hard earned cash.Please raise the bar and give public the decency it deserves.
0
Replies (0)CD
Clementine D
1 reviews | Active since Jan 2020
3 Aug 2025, 10:01
Pathetic service
The level of service at KFC Diepkloof square is pathetic and out of this world. It’s like they are running some ****a shop and doing us customers a favour. We went there yesterday afternoon for some quick lunch and the self service kiosk was out of service then we stood in the long queue with only 1 teller assisting and when we got to her she told us she is only accepting cash and we must go back to the kiosk, when we told her it’s not working she said someone would go check the kiosk, eventually they were fixed and we had to go back and order there meaning the people who came after us already ordered if they had cash, after we ordered and opted for the receipt to be Sms’d we went to the collection side where your order will not be called out numerically unless if you go and present your receipt, I showed the lady my sms and order number which she then sent me to the initial teller to go and ask for a print out of my receipt. I lost it and I didn’t understand why I have to do the work as a customer, ordering only was not enough I have to go up and down before getting my food. It meant after getting a print out I must go back and only then have my food packed,which was not done until the manager Kgotso intervened and packed the food as a take away after we ordered it as a dine in. There is no Service and the is no sense of urgency. You have to fight to order,have your order done and packed on time.
Helpful (0)
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Clementine D
1 reviews | Active since Jan 2020
3 Aug 2025, 10:01
Pathetic service
The level of service at KFC Diepkloof square is pathetic and out of this world. It’s like they are running some ****a shop and doing us customers a favour. We went there yesterday afternoon for some quick lunch and the self service kiosk was out of service then we stood in the long queue with only 1 teller assisting and when we got to her she told us she is only accepting cash and we must go back to the kiosk, when we told her it’s not working she said someone would go check the kiosk, eventually they were fixed and we had to go back and order there meaning the people who came after us already ordered if they had cash, after we ordered and opted for the receipt to be Sms’d we went to the collection side where your order will not be called out numerically unless if you go and present your receipt, I showed the lady my sms and order number which she then sent me to the initial teller to go and ask for a print out of my receipt. I lost it and I didn’t understand why I have to do the work as a customer, ordering only was not enough I have to go up and down before getting my food. It meant after getting a print out I must go back and only then have my food packed,which was not done until the manager Kgotso intervened and packed the food as a take away after we ordered it as a dine in. There is no Service and the is no sense of urgency. You have to fight to order,have your order done and packed on time.
0
Replies (0)NB
Noma B
1 reviews | Active since Jan 2020
16 Mar 2025, 06:58
Rotten meat at KFC Diepkloof Square
I am in disbelief about KFC's service yesterday I bought meat from them. The meat was rotten, I had bought the meat late in the evening and when I arrived home to have supper with the kids the meat was rotten. It is obvious late at night and for me to return back to them would have been a serious risk. Plus I live quite a distance away from the KFC Diepkloof square branch, the meat looked okay but as soon as I ate the first piece the smell and the taste was horrible it was rotten. I honestly feel they did this on purpose selling rotten meat late at night because they know it will be difficult to come back. Wasted R144.00 on rotten meat, I am never buying at KFC Diepkloof Square again.
Helpful (0)
|Replies (0)NB
Noma B
1 reviews | Active since Jan 2020
16 Mar 2025, 06:58
Rotten meat at KFC Diepkloof Square
I am in disbelief about KFC's service yesterday I bought meat from them. The meat was rotten, I had bought the meat late in the evening and when I arrived home to have supper with the kids the meat was rotten. It is obvious late at night and for me to return back to them would have been a serious risk. Plus I live quite a distance away from the KFC Diepkloof square branch, the meat looked okay but as soon as I ate the first piece the smell and the taste was horrible it was rotten. I honestly feel they did this on purpose selling rotten meat late at night because they know it will be difficult to come back. Wasted R144.00 on rotten meat, I am never buying at KFC Diepkloof Square again.
0
Replies (0)DS
DIMAKATSO S
1 reviews | Active since Jan 2020
28 Feb 2025, 22:13
MEAL DISSATISFIED
Good day Kindly note we are highly disappointed by the meal that was served from KFC Diepkloof Square. 1st we ordered our meal with 10 dunked wings and 10 plain wings however was advised that there is no dunked wings, first time being told on other occasions they don’t tell us that there is no dunked wings they just serve us with those plain wings which is highly unacceptable as the advert of KFC sells so high of their meals but at the the restaurant we receive something different and with an attitude from the cashier when you ask why there is no dunked wings. We order them cause it was advertised that it’s been sold not that there is no dunked wings which is false adverti*****t. Today it was worse totally ******* that was served to us, we ordered two box masters but am not sure what *** was served, the packaging was served in a paper written sweet chillie and in my entire experience I never received box master served in a wrapped paper. The meal was so dry inside, the wrapper was burned with less of fillings inside, the lettuce was so dead, the food was taste less, the amount of money we spend compare to the food we received was totally ******* and I will be sending this to Hellopeter aswell as per the attached pictures of the meal.
Helpful (0)
|Replies (0)DS
DIMAKATSO S
1 reviews | Active since Jan 2020
28 Feb 2025, 22:13
MEAL DISSATISFIED
Good day Kindly note we are highly disappointed by the meal that was served from KFC Diepkloof Square. 1st we ordered our meal with 10 dunked wings and 10 plain wings however was advised that there is no dunked wings, first time being told on other occasions they don’t tell us that there is no dunked wings they just serve us with those plain wings which is highly unacceptable as the advert of KFC sells so high of their meals but at the the restaurant we receive something different and with an attitude from the cashier when you ask why there is no dunked wings. We order them cause it was advertised that it’s been sold not that there is no dunked wings which is false adverti*****t. Today it was worse totally ******* that was served to us, we ordered two box masters but am not sure what *** was served, the packaging was served in a paper written sweet chillie and in my entire experience I never received box master served in a wrapped paper. The meal was so dry inside, the wrapper was burned with less of fillings inside, the lettuce was so dead, the food was taste less, the amount of money we spend compare to the food we received was totally ******* and I will be sending this to Hellopeter aswell as per the attached pictures of the meal.
0
Replies (0)TS
Tebogo S
1 reviews | Active since Jan 2020
4 Feb 2025, 17:52
Short stuff and customer inconvenience
Where is your stuff KFC. You know that you are running a consistently busy establishement and yet you don't have enough stuff now it's delaying us as customers. We wait for 30 min just for a simple chicken pops now your poor stuff has to take all the bashing, lashing and screaming from customers what is this nonsense. Is it because it's in the location or what. This litterally the 8th time you're short stuffed and are not doing anything about it. This is pure disrespect serious. We want to buy and leave not champ there please don't subject us to such. Get back to us urgently cause this is not on
Helpful (0)
|Replies (0)TS
Tebogo S
1 reviews | Active since Jan 2020
4 Feb 2025, 17:52
Short stuff and customer inconvenience
Where is your stuff KFC. You know that you are running a consistently busy establishement and yet you don't have enough stuff now it's delaying us as customers. We wait for 30 min just for a simple chicken pops now your poor stuff has to take all the bashing, lashing and screaming from customers what is this nonsense. Is it because it's in the location or what. This litterally the 8th time you're short stuffed and are not doing anything about it. This is pure disrespect serious. We want to buy and leave not champ there please don't subject us to such. Get back to us urgently cause this is not on
0
Replies (0)NN
NONKULULEKO N
1 reviews | Active since Jan 2020
17 Dec 2024, 03:00
Dissatisfied
I ordered a snack meal and all star box dunked but the snack meal burger had no sauce and lettuce, it's seems like the person who was making it was in a hurry, the all star box had no piece of meat. I was very disappointed
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NONKULULEKO N
1 reviews | Active since Jan 2020
17 Dec 2024, 03:00
Dissatisfied
I ordered a snack meal and all star box dunked but the snack meal burger had no sauce and lettuce, it's seems like the person who was making it was in a hurry, the all star box had no piece of meat. I was very disappointed
0
Replies (0)PM
Precious M
1 reviews | Active since Jan 2020
5 Jul 2024, 21:53
Disgusted
I am disgusted and appalled by the fact that KFC finds it okay to sell rotten chicken. You are a disgrace to the fast food market. The fact that you fail to consider the health of your customers is worrisome. I will never set foot in KFC ever again. Imagine having to spend your money for rotten food. Utterly disgusting. Never again.
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Precious M
1 reviews | Active since Jan 2020
5 Jul 2024, 21:53
Disgusted
I am disgusted and appalled by the fact that KFC finds it okay to sell rotten chicken. You are a disgrace to the fast food market. The fact that you fail to consider the health of your customers is worrisome. I will never set foot in KFC ever again. Imagine having to spend your money for rotten food. Utterly disgusting. Never again.
0
Replies (0)