Kfc kwamashu station

I am very disgusted at the service I go from kwamashu mashu station I ordered a bucket at KFC at 08:58 which was a bucket that cost me R239.saw i forgot to pick it up cause was doing a few things at the center then I left , since it's crossed my mind I was rushing to the airport so I called the landline an the lady told me I must go back at take it there which is off it dose not make sense. I told them if I can pick it up at verelum cause I was by the time I called. It's either they will pay my money ASAP or give me a new order other wise I will escalate the matter I am very ****ed they such hypocrite.