Horrible experience

Horrible experience. I went to KFC last night, ordered my meal, waited about 20 min in the drive through. When i was about to collect, they told me they did not have chicken and that i will need to wait an additional 15min. The staff member that assisted me had a horrible attitude, the manager was very respectful as i requested a refund and decided to go else where. KFC should really deal with the attitude of their staff members!!