TrustIndex
0
Score
Ranking
#8
in Security
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Terrible Security Service – Natrent We are extremely frustrated with the security staff that Natrent has hired. They are careless, negligent, and do not take our complaints seriously. Despite our efforts to make our community safe—including personally funding a new gate to protect our children and residents—we are still experiencing incidents of vandalism. Just recently, around 9 PM, vandalism occurred while the security team was supposedly on duty and monitoring. Their negligence allowed this to happen, putting our families and property at risk. This is unacceptable. Natrent must escalate this issue immediately and take responsibility for their failing security services. The safety of our community should not be compromised due to careless staff.
1 reviews | Active since Jan 2020
Terrible Security Service – Natrent We are extremely frustrated with the security staff that Natrent has hired. They are careless, negligent, and do not take our complaints seriously. Despite our efforts to make our community safe—including personally funding a new gate to protect our children and residents—we are still experiencing incidents of vandalism. Just recently, around 9 PM, vandalism occurred while the security team was supposedly on duty and monitoring. Their negligence allowed this to happen, putting our families and property at risk. This is unacceptable. Natrent must escalate this issue immediately and take responsibility for their failing security services. The safety of our community should not be compromised due to careless staff.
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