Active since Dec 2019
I would like to raise awareness about my experience with Africa Mobile. I was initially informed that my application for a mobile phone was approved and was asked to make a payment. However, after waiting for delivery and following up several times, I was later told that my ID had been reported as missing or ******. This was surprising since the application had already been approved. The process has been very disappointing and unprofessional. I advise others to exercise caution when dealing with their services.
We are experiencing a serious electricity outage in Magatle, Limpopo. Our community has now gone 7 days without electricity, and there has been no communication or clear information provided to residents about what is happening or when power will be restored. This situation is extremely concerning because many elderly residents live alone and depend on electricity for their daily needs, including cooking, lighting, and in some cases medical equipment. Living without electricity for this long is not only inconvenient but dangerous and inhumane. The community has reported the outage multiple times, yet there has been no response or visible action from the responsible authorities. We urgently request that this matter be treated as an emergency and that immediate steps be taken to: Provide clear communication on the cause of the outage. Send technicians to restore electricity as soon as possible. Prioritise vulnerable residents such as the elderly. We ask the relevant authorities to intervene immediately and resolve this crisis affecting the residents of Magatle. Community of Magatle, Limpopo
A lease renewal is when a tenant and landlord agree to extend the rental agreement after the original lease period ends. It can come with several benefits for tenants, depending on the agreement. Here are common benefits of a lease renewal for tenants: ✅ 1. Stability & Security You don’t have to move. You avoid the stress of house hunting. Your children stay in the same school and environment (very important for family stability). ✅ 2. Locked-In Rent The landlord may keep the rent the same or only increase it slightly. You avoid sudden large rent increases that can happen with new tenants. ✅ 3. Lower Moving Costs No transport costs. No new deposit (usually). No agency fees. No connection fees for water/electricity. ✅ 4. Negotiation Opportunity A renewal is a good time to negotiate: Repairs or maintenance Improvements (painting, fixing cupboards, security upgrades) Flexible payment dates Renewal bonus (sometimes landlords offer incentives) ✅ 5. Maintained Good Relationship If you’ve been a good tenant, landlords often prefer renewing with you rather than taking a risk on a new tenant. Dear [Landlord’s Name], I hope this message finds you well. I am writing to formally follow up on my lease renewal submission, which was sent over a month ago. To date, I have not received any feedback or confirmation regarding the status of the renewal. As a tenant, this matter is important to me as it affects my housing stability and planning. The prolonged silence has created uncer*****y, and I kindly request clarity on whether the lease renewal has been approved, declined, or is still under consideration. I respectfully ask that you provide written feedback within seven (7) days from the date of this email so that I may make the necessary arrangements accordingly. I value clear and professional communication and trust that this matter will receive your urgent attention. Thank you in advance for your prompt response. Kind regards, Velile Mjiako 0725411273 Boksburg Windmill park estates 6190
Dear Sir/Madam, I am writing to formally escalate a matter of serious concern regarding a loan offer that was made to me and subsequently accepted. Upon accepting the loan offer, I was instructed to open a life cover policy as a requirement for the loan approval. I comp**** fully with this instruction, and an amount of R480 was deducted from my account for the life cover. To date, the loan has not been disbursed, and I have received no further communication confirming the status of the loan. All contact numbers and communication channels previously used are currently unreachable, and I am no longer being contacted for follow-up or clarification. This has left me with an active life cover policy that I did not require independently and only agreed to for the purpose of securing the loan, which has still not materialised. I request the following as a matter of urgency: A clear update on the status of the loan application. Immediate disbur*****t of the approved loan or A full refund of the R480 deducted for the life cover should the loan no longer be proceeding. Written confirmation resolving this matter. Should I not receive a response within a reasonable timeframe, I will be forced to seek further assistance through formal complaints channels. I trust this matter will be treated with the urgency and professionalism it requires. Kind regards, Velile Mjiako
Good day, I hope this email finds you well. With my overall experience as a Brand Ambassador for Oh So Heavenly, I would like to bring to your attention feedback received from my customers regarding the baby product range. While customers genuinely love and enjoy the quality of the baby products, there has been growing dissatisfaction due to the fact that these products are rarely, if ever, included in specials or promotional campaigns. This concern has been raised particularly during major sales periods such as Black Friday and other promotional events, where customers observed that baby products were excluded. Customers feel disappointed, as they would also appreciate the opportunity to benefit from discounts or promotions when purchasing products for their babies. They value the brand and remain loyal, but they have expressed a desire for more inclusive promotions. I kindly request that this feedback be considered and that possible solutions be explored to allow customers to enjoy occasional specials or promotional offers on baby products as well. Thank you for your time and for continuously striving to improve customer satisfaction. Kind regards, Katlego Mjiako Brand Ambassador – Oh So Heavenly
I recently had the pleasure of being assisted by Yolanda Mbulawa, and I can honestly say her customer service is exceptional. From the moment she attended to me, she was warm, patient, and incredibly professional. She listened carefully, understood exactly what I needed, and went out of her way to make sure everything was handled smoothly. What stood out the most was her kindness and the confidence she gives you as a customer. She communicates clearly, treats you with respect, and makes you feel valued. It’s rare to come across someone who combines efficiency with such a genuine, caring attitude. I truly appreciate the effort she put in and how dedicated she is to her work. She is an asset to any team, and I would gladly be assisted by her again. Thank you, Yolanda, for your amazing service! — Anonymous Customer
I am submitting this complaint anonymously, but it is extremely important. As a pharmaceutical and healthcare-focused company, Clicks should be leading by example when it comes to hygiene standards. Unfortunately, this branch is failing its employees. The ladies’ bathroom is in an unacceptable condition. There is no sanitizer, the hygiene level is far below standard, and it is shocking that staff are expected to use facilities that are not properly maintained. This is a serious health concern, especially in a workplace that handles medication and serves the public. There is also no water dispenser and no coffee station for employees. Meanwhile, the kitchen or eating area is well taken care of, which shows that the needs of employees are not being fully considered. This situation is extremely disappointing and raises serious questions about compliance with basic workplace hygiene requirements. Hygiene is not optional – it is a critical part of staff wellbeing and workplace safety. Especially hand sanitizers...
Security Failures Affecting Our Community Dear Kgori, I hope this message finds you well. I’m writing on behalf of concerned residents who are deeply troubled by the ongoing security issues within our estate. As a community, we have endured far too much under the hands of a security team that has consistently failed to protect us. We’ve experienced thefts, attempted break-ins, and even witnessed parts of the perimeter fence being cut to allow unauthorized access—all while security personnel were supposedly on duty. What’s even more concerning is that some of our young children have reportedly been harassed within the very estate we trust to be a safe and secure environment. This is deeply heartbreaking and unacceptable, especially considering that we are paying for security services meant to safeguard our homes, our children, and our peace of mind. Living in a gated estate should mean living with a sense of safety and assurance, not fear and disappointment. We kindly urge Kgori to take immediate action to review and strengthen the current security measures. Whether it means retraining staff, replacing ineffective personnel, installing better surveillance systems, or tightening supervision—something must change urgently before an even more serious incident occurs. We trust that you share our concern and will treat this matter with the seriousness it deserves. Our community’s safety and wellbeing depend on it. Kind regards, Windmill park estates
Terrible Security Service – Natrent We are extremely frustrated with the security staff that Natrent has hired. They are careless, negligent, and do not take our complaints seriously. Despite our efforts to make our community safe—including personally funding a new gate to protect our children and residents—we are still experiencing incidents of vandalism. Just recently, around 9 PM, vandalism occurred while the security team was supposedly on duty and monitoring. Their negligence allowed this to happen, putting our families and property at risk. This is unacceptable. Natrent must escalate this issue immediately and take responsibility for their failing security services. The safety of our community should not be compromised due to careless staff.
Subject: Urgent Escalation – ****** Vehicle Account Repossession and Unfair Treatment To: [ABSA Complaints/Escalations Department Email] CC: [Relevant Ombudsman contact, if applicable] Dear Sir/Madam, I am writing to formally escalate a matter of extreme concern regarding my brother, [Brother’s Full Name], and his vehicle account with ABSA for a Polo Vivo purchased in 2018 (Account/Policy Number: [Insert Number]). The vehicle was ****** in [Month, Year], shortly after my brother was in the process of changing insurance policies. The theft was reported immediately, and a case number [Insert Case Number] was issued. Despite repeated notifications to ABSA and attempts to resolve the matter, we have faced constant harassment, financial strain, and ******** demands for continued payments for a vehicle that has been missing for over three years. Even more concerning, the vehicle was recently discovered in Tembisa, confirming that ABSA has been aware of the status of the vehicle yet failed to act in a timely and responsible manner. Instead, my brother has been forced to continue payments under duress, while enduring severe financial hardship, including homelessness. This treatment is completely unacceptable and constitutes a serious violation of fair client treatment practices. We have repeatedly requested resolution, yet ABSA has refused to act, leaving my brother to shoulder financial obligations for a vehicle that is not in his possession and was ****** through no fault of his own. We therefore demand the following immediate actions: 1. Immediate cessation of all payment demands on the ****** vehicle account. 2. Formal acknowledgment from ABSA that the vehicle is ****** and that my brother’s liability ends. 3. Written confirmation that no further negative reporting or legal action will be taken against my brother regarding this matter. Failure to address this matter promptly and fairly will leave us with no choice but to escalate further through legal channels, including lodging a formal complaint with the National Consumer Tribunal and exploring civil action against ABSA for unfair treatment and financial harassment. We expect a written response within 7 business days of receipt of this letter. This situation is not only deeply unfair but also completely avoidable had ABSA acted responsibly when first notified of the ****** vehicle. We trust that ABSA will act with urgency and integrity to resolve this matter immediately. Sincerely,
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