Bad experience Guesthome very below average

No wifi coverage, only one side of the geust house no proper wifi that covers all rooms, not a neat garden saw some rats running around, our 2nd room geyser did not work, the owner promised only to fix once their insurance came to fix the geyser, for 2 weeks we suffered no hot water, asked the owner of the geusthome if we could not use the spare room in the mean time until the geyser was fixed, she refused said she will refund us a minimum amount of R500 for 2 weeks without any hot water. Also the main bedroom where we stayed the bathroom washbowl was broken and leaked. The dog was a problem always scratched in the black rubble bags, untidy the whole garden with rubble all over the place. Only later on the owner came with a solution, to tell us after so many days went by and after I complained we must put the black bag in the courtyard. The owners also are never available during the day, to speak to them they work for corporate companies during the day, hard to communicate via whatsap. Not a nice geusthome I would suggest any guest to visit.