ANGRY client of Renault

Pathetic services. The receptionist puts the phone down when she doesn't want to deal with your issue. When you call to complain about their mess up, they promise to call back, and then weeks go by and still no response. I am sitting in a situation where Renault and Kia services Stikland, cape town need to fix my car's navigation display. They cannot tell me what it will cost, they cannot tell me how long it will take to complete the job. I call them every day to inquire. I am at their mercy. I am dealing with Tony, the services agent, who has not called me back for two going on three months. I'm frustrated with her and with Renault. They should keep Renault out of South Africa. We as consumers need protection from this nonsense. We cannot afford this type of exploitation among our hard-working citizens. This is not ok. We need to take this business away from them. There are so many bad reviews. How can they still be operating here?