Excellent Customer service from KIA BALLITO

Changing cars is a daunting experience, both for the buyer and his family as they shop around trying to find the best value for money deal with minimum risk and with the expectation of a good and honest service. I can in all honesty say that I have experienced an extremely HIGH Level of service from KIA BALLITO. The sales executive that I dealt with is Shikaar and the F&I manager Shireeza. They both are living up to the KIA BALLITO customer service promise. Many dealerships put up fancy slogans on their websites and all over the dealership’s walls, but very few live up to them. KIA BALLITO is totally different and the level of service that I received from them will guarantee that I will contact them first when buying my next car. I saw a vehicle advertised online at this dealership. I was a bit sceptical, but I sent through a query and had Shikaar call me back almost immediately. Shikaar took the time to understand mine and my family’s needs and structured a deal for me. His manager Loretta offered me the best trade in offer on my car and gave me the new car at a much lower price than other dealers. Their finance lady Shireeza has excellent negotiation skills and got my finance approved at an excellent rate. I was surprised when I got insurance quotes as this was higher than I expected and Shireeza offered to get me quotes which were in line with the quotes I got. Due to the high insurance cost I could not afford the instalments but Shireeza further negotiated with the bank and got me close to prime interest rate which lowered my instalment and made the vehicle affordable for me. I was pleasantly surprised when I took delivery and found my car had been fitted with brand new Mags and tyres. This was a big gesture on their side and not something many dealers would do, as most dealers main priority is to make money and customer satisfaction comes second, but KIA BALLITO puts customer satisfaction first as Sales manager Loretta clearly showed. It has really been a pleasure dealing with Shikaar and Shireeza and I am extremely happy with the high level of service that they both provided to me. The service was more than I expected and Me, the customer was their top Priority. I would highly recommend anyone to buy their next new or used vehicle from KIA BALLITO as you can be assured of getting the excellent quality service that they have to offer. Well done to the KIA BALLITO team. I will definitely continue to support your dealership in the future and I will refer many clients to your dealership.