KM
Kia Motors Hatfield
Unclaimed Business
KM
Kia Motors Hatfield
Unclaimed Business
8 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-20
Recommended: Unlikely
Review Distribution
2.8|8 Reviews
Jun '25 - May '26
5(37.5%)
4(0%)
3(12.5%)
2(0%)
1(50%)
5(37.5%)
4(0%)
3(12.5%)
2(0%)
1(50%)
Frequently Asked Questions About Kia Motors Hatfield
Kia Motors Hatfield has a TrustIndex of 0 out of 10 on Hellopeter, based on 8 reviews in the last 12 months. Hellopeter has tracked Kia Motors Hatfield across 33 total reviews. How is the TrustIndex calculated? →
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Mahlatse M
1 reviews | Active since Jan 2020
3 Feb 2026, 15:45
Dishonesty
Very poor service by Dikeledi Ntuli and her team with dishonesty and not doing anything to assist and resolve the matter with me as their client confusion caused by dishonesty and not being transparent with information and be carefully when you buy a car at Kia Hatfiled, they hide information for customer you will only see the information after you receive at statement and they add extras on the car without customer awareness when you ask them if the extras are included on the car they say yes once you sign and leave after when you receive the statement they add those extras as an extra cost be careful of their dishonesty.
Helpful (0)
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Mahlatse M
1 reviews | Active since Jan 2020
3 Feb 2026, 15:45
Dishonesty
Very poor service by Dikeledi Ntuli and her team with dishonesty and not doing anything to assist and resolve the matter with me as their client confusion caused by dishonesty and not being transparent with information and be carefully when you buy a car at Kia Hatfiled, they hide information for customer you will only see the information after you receive at statement and they add extras on the car without customer awareness when you ask them if the extras are included on the car they say yes once you sign and leave after when you receive the statement they add those extras as an extra cost be careful of their dishonesty.
0
Replies (0)TS
MM
Mahlatse M
1 reviews | Active since Jan 2020
4 Nov 2025, 16:39
Kia Hatfield please stop taking clients for granted
I am so disappointed with Kia Hatfield, I took my car for a faulty signal light for the third time today just when I was about to park the car the signal light when off again. I used to go to Kia centurion before relocating to Pretoria and I never had issues. I think they just tap at the signal light just like the bush mechanics and let you go, I mean how can they struggling to fix a signal light
Helpful (0)
|Replies (0)MM
Mahlatse M
1 reviews | Active since Jan 2020
4 Nov 2025, 16:39
Kia Hatfield please stop taking clients for granted
I am so disappointed with Kia Hatfield, I took my car for a faulty signal light for the third time today just when I was about to park the car the signal light when off again. I used to go to Kia centurion before relocating to Pretoria and I never had issues. I think they just tap at the signal light just like the bush mechanics and let you go, I mean how can they struggling to fix a signal light
0
Replies (0)NS
Ntuli S
1 reviews | Active since Jan 2020
9 Sept 2025, 14:05
Elated Customer
Thank you for the awesome service . The service from Juanita and the team was really amazing . I loved that the washed my car when I was still dealing with my discrepancies with the service warranty department. And after servicing my car feels amazing on the road .
Helpful (0)
|Replies (0)NS
Ntuli S
1 reviews | Active since Jan 2020
9 Sept 2025, 14:05
Elated Customer
Thank you for the awesome service . The service from Juanita and the team was really amazing . I loved that the washed my car when I was still dealing with my discrepancies with the service warranty department. And after servicing my car feels amazing on the road .
0
Replies (0)SR
Skin R
1 reviews | Active since Jan 2020
6 Aug 2025, 10:21
Poor service to loyal customers
Good day i have purchase my Chery Tiggo 4 5 months ago at KiA Motors hartfield and was happy with their service, In June my friend wanted to purchase car then i recommended her to KIA motors in harfield , so the process was done and she got her new car then they promised me R2000 cash (sported ) because i did recommend and the deal was successful , since June 2025 even now they give me promises , have been speaking to the manager ( demo ) by the name of Shaun , his is now avoiding my calls , i will like to know why KIA don't fulfil their promises to to their loyal costumers ? its been 3 months them giving different stories now they avoiding me, even now my colleague wants to purchase car but how will i recommend them because of thier poor service Shaun has been telling me that Riaan will release payment even today Can i get clarity of what is going on at KIA MOTORS hatfield ??
Helpful (0)
|Replies (0)SR
Skin R
1 reviews | Active since Jan 2020
6 Aug 2025, 10:21
Poor service to loyal customers
Good day i have purchase my Chery Tiggo 4 5 months ago at KiA Motors hartfield and was happy with their service, In June my friend wanted to purchase car then i recommended her to KIA motors in harfield , so the process was done and she got her new car then they promised me R2000 cash (sported ) because i did recommend and the deal was successful , since June 2025 even now they give me promises , have been speaking to the manager ( demo ) by the name of Shaun , his is now avoiding my calls , i will like to know why KIA don't fulfil their promises to to their loyal costumers ? its been 3 months them giving different stories now they avoiding me, even now my colleague wants to purchase car but how will i recommend them because of thier poor service Shaun has been telling me that Riaan will release payment even today Can i get clarity of what is going on at KIA MOTORS hatfield ??
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Replies (0)MM
Margaret M
1 reviews | Active since Jan 2020
26 Jul 2025, 06:48
Excellent service
My name is Makie Moyana I was privilege to buy a car at kia Hatfield the service was very excellent my consultant is Ivan it takes only 2 days the car was approved and was able to calect my car on day 3
Helpful (0)
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Margaret M
1 reviews | Active since Jan 2020
26 Jul 2025, 06:48
Excellent service
My name is Makie Moyana I was privilege to buy a car at kia Hatfield the service was very excellent my consultant is Ivan it takes only 2 days the car was approved and was able to calect my car on day 3
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Replies (0)LB
Liesl-M Badenhorst
1 reviews | Active since Jan 2020
23 Jun 2025, 07:43
You can be so proud of Hatfield
Kia Hatfield to be more specific. I took my car to you for a service, my car's 7th Service and first time at this branch. You Service Advisors are incredibly kind and explained exactly what I needed to expect with regards to the costing so there was absolutely no hidden surprises. After my last experience at another branch, I was sceptical but this Hatfield team restored my faith back into Kia and to the Dealership.
Helpful (0)
|Replies (0)LB
Liesl-M Badenhorst
1 reviews | Active since Jan 2020
23 Jun 2025, 07:43
You can be so proud of Hatfield
Kia Hatfield to be more specific. I took my car to you for a service, my car's 7th Service and first time at this branch. You Service Advisors are incredibly kind and explained exactly what I needed to expect with regards to the costing so there was absolutely no hidden surprises. After my last experience at another branch, I was sceptical but this Hatfield team restored my faith back into Kia and to the Dealership.
0
Replies (0)SM
Simphiwe M
1 reviews | Active since Jan 2020
2 Jun 2025, 10:34
Kia Selling s****s
Buy a vihicle at Kia Hatfield at your own risk, they sold a scrabs to me without disclosing thd machanical issues. I brought a vihicle with them, four months later I complained but they never resolved my issue. Their service recovery sucks. Ruther go to We buy cars because they will inspect and give you all the reports about the vihicle. Please don't trust dealerships
Helpful (0)
|Replies (0)SM
Simphiwe M
1 reviews | Active since Jan 2020
2 Jun 2025, 10:34
Kia Selling s****s
Buy a vihicle at Kia Hatfield at your own risk, they sold a scrabs to me without disclosing thd machanical issues. I brought a vihicle with them, four months later I complained but they never resolved my issue. Their service recovery sucks. Ruther go to We buy cars because they will inspect and give you all the reports about the vihicle. Please don't trust dealerships
0
Replies (0)