1 reviews | Active since Member
I would not advise anyone to purchase a vehicle from KIA Motors Lyndenburg. We recently purchased a vehicle from KIA Motors Lyndenburg and the dealership did not disclose that the vehicle we are purchasing has many underlying faults. The dealership advised us that the car we purchased has an extended warranty only to establish that the warranty has not been activated when we took the vehicle for repairs. The Manager who is known as YASEEN of the dealer who is also an owner of the dealership has an appalling attitude, when we’re advising him of all the issues that the vehicle is experiencing he told us that we should contact Avis for a courtesy car if we are experiencing issues for the vehicle, which his establishment sold to us. He made it clear that he will under no circumstances discuss a "substitute vehicle" on the current vehicle that they sold to us. He further stated that we should consult his workshop and ask them why the engine light of the vehicle came on a light which they merely diagnosed by switching off without establishing what the actual root cause was.
We are now at a point of wanting to return the vehicle back to KIA Motors and cancelling the existing contract with them and that the bank reverses the transaction. All due to the mistreatment that we received from the KIA Motors Lydenburg as well as their dishonesty in terms of not disclosing that issues we are experiencing.
We ask that Hello Peter please intervene in this matter as assist us in exposing KIA Motors Lydenburg with regards to our complaint.