1 reviews | Active since Member
The worst service I have ever got is at Kia Lydenburg! I bought a second-hand Mahindra double cab pick-up from them but what a struggle! Yaseen, the salesman, wasn’t very keen on helping the first time a contacted him. His brother called me and sent me videos of the bakkie. I asked Yaseen for the videos, but he never sent me anything. After I told him that I want to buy the bakkie he was very fast to complete the paperwork for the purchase. From there it went downhill even further. We arranged that they deliver the bakkie at my brother-in-law, but they never pitched on the arranged day. They apparently forgot. The next day my brother-in-law had to go and fetch it from them and when I told Yaseen that this is unacceptable, he laughed at me. Never apologising for the mistake and just told me to not get so upset. They forgot to give the spare keys to my brother-in-law and so it took them around 3 weeks to send me the keys and other paperwork I needed to register the bakkie in the Free State. Every time I had to contact Yaseen. He never made contact on his own and sometimes just ignored me. When I eventually got the papers and went to the licence department to pay the disk they told me the bakkie wasn’t put through the roadworthy test. I phoned Yaseen, who told me that they did put it through the test but that the papers must have expired because I took too long. I bought the bakkie on the 20th of September 2024, I went to the licence department on the 10th of October 2024. There is thus no way that the papers could have expired if it is valid for 60 days. Yaseen said that this is now my problem, and I must pay again to put the bakkie through the test. I would not advise anyone to do business with them!