Very bad service from KIA

Wow im so unhappy with KIA there service yo. My kar went for its 220 000 km service at Kia Wonderwaters Pretoria. There is no Communication. Got my car back it was not even wash, the lady did not tel me they are not washing now. At least tell a customer in advance no washing. Levt my kar service book on the seat as I know they want it. When I got my car the book is missing, they lost it ?!? The lady gave me a new book that's now incomplete because of services with no date and missing information. Her excuse for everything is covid 19 and half of staff ?!?! It doesn't matter if you have 120 people or just 14 now your services must be 100 % At collection of my vehicle they told me a list of problems on my vehicle ???? If there is problems call the customer so it can be repaired but like I sed no communication, I'm so dissipointed with the Service of KIA I will be looking at selling my KIA but with a service book of missing details ?!? Thank you KIA.