Mr.

Hi my name is Jabulani on 31 May 2022 I took my car a Hyundai grand i10 to Hyundai because the boot could not open,they fixed it and said that they will inform the warranty people,on Wednesday the same week they told me that the warranty will not pay because it's wear and tear the rubber on the button was not there, I did not remove the rubber it finished on its own hence the boot won't open,can I please be assisted with this issue