Bad experience I found on kia Pinetown b81

Bad experience I got from Kia Pinetown, I bought a vehicle there then 29 Nov2025 they delivered a vehicle I notice that the bornet wasn't opening. I report the issue then they said they will fix it but till today it's not fixed. I do follow-up for vehicle registration until they said I should go my self and do it at traffic department. They don't care I give up on them. The experience they gave me as a first time car owner is bad really.