KV
KIA Vereeniging
Unclaimed Business
KV
KIA Vereeniging
Unclaimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-67
Recommended: Unlikely
Review Distribution
1.6|5 Reviews
Jun '25 - May '26
5(0%)
4(25%)
3(0%)
2(0%)
1(75%)
5(0%)
4(25%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About KIA Vereeniging
KIA Vereeniging has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked KIA Vereeniging across 7 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMB
Melinda B
1 reviews | Active since Jan 2020
4 Mar 2026, 11:28
Kia Vereenining, - slow delivery of service
Send my car in for a full evaluation on Friday 6 February 2026. I accepted the quote of items to be replaced on 9 February 2026, which included apologies waiting for drums and oil seals(gearbox. I queried on 20 Feb and was informed that they are still waiting for the drums. I contacted them toady 4 March and was told that they are still waiting for the drum from the factory. Was told that maybe on Friday.. Surely this cant take that long. What happened to the customer service. In this case there is none. I the part did not arrive why was it not queried and send via courier???? I am really fed-up.
Helpful (0)
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Melinda B
1 reviews | Active since Jan 2020
4 Mar 2026, 11:28
Kia Vereenining, - slow delivery of service
Send my car in for a full evaluation on Friday 6 February 2026. I accepted the quote of items to be replaced on 9 February 2026, which included apologies waiting for drums and oil seals(gearbox. I queried on 20 Feb and was informed that they are still waiting for the drums. I contacted them toady 4 March and was told that they are still waiting for the drum from the factory. Was told that maybe on Friday.. Surely this cant take that long. What happened to the customer service. In this case there is none. I the part did not arrive why was it not queried and send via courier???? I am really fed-up.
0
Replies (0)N
Ntswaki
1 reviews | Active since Jan 2020
5 Dec 2025, 22:10
Poor service from Kia Vereeniging
I took my car in for a service, they didn’t call me to inform me when they were done. I kept following up with them in vain. When they finally picked up the phone, it was too late to pick up the car as it was close to the end of business hours & I wasn’t gonna make it in time.
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Ntswaki
1 reviews | Active since Jan 2020
5 Dec 2025, 22:10
Poor service from Kia Vereeniging
I took my car in for a service, they didn’t call me to inform me when they were done. I kept following up with them in vain. When they finally picked up the phone, it was too late to pick up the car as it was close to the end of business hours & I wasn’t gonna make it in time.
0
Replies (0)NM
Nobehluli M
1 reviews | Active since Jan 2020
23 Oct 2025, 16:09
Bad service
I bought a car last year August from a lady called Keegan however I did not get my spare key I have calling the dealership consistently regarding the spare key and they have been telling me that that they will look for the key however nothing or nobody is getting back to me regarding my car key. I even went as far as when going to service my car to ask about the key and it’s always the same story. I need that spare key as the one I have seems to be not working properly
Helpful (0)
|Replies (0)NM
Nobehluli M
1 reviews | Active since Jan 2020
23 Oct 2025, 16:09
Bad service
I bought a car last year August from a lady called Keegan however I did not get my spare key I have calling the dealership consistently regarding the spare key and they have been telling me that that they will look for the key however nothing or nobody is getting back to me regarding my car key. I even went as far as when going to service my car to ask about the key and it’s always the same story. I need that spare key as the one I have seems to be not working properly
0
Replies (0)FB
VM
Vel9090 Myself
1 reviews | Active since Jan 2020
17 May 2025, 16:54
****** / **** / *********** KIA Vereeniging
On the 05th May 2025 I took my precious Kia Picanto for 180 000 KM/s service, my car was in a very perfect condition, running smoothly and loved it, I then took it to KIA Vereeniging for service, was told that my car needed a coolant flush which I authorised and then my clutch cable was adjusted, and then I was told that my clutch cable is not good that I needed to change it, well I asked for a quotation and was told it was not in stock, but was advised that it is still clutching I needed not to worry I should just order a new one which I did, paid R5,364.70 cash for major service, and then I drive away with my car for 10 km/s and parked it overnight and the next morning my clutch started to make a squeaky sounds when clutching, I called Kia and was told to bring it in for check-up, I meet the service foreman and he tells me that it is clutch cable, I then pay for clutch cable which costed me R2,329.70 and was told that after replacing the clutch cable the sounds will go away when clutching, and I wait for my car at Kia until they are done with the clutch, and I ask for a test drive afterwards which is something they thought I wouldn't ask for as I am now told that the sound is still there because the pressure plate is now worn out and I'm now furious because the car was still Okay when it came for service and then after they adjusted the clutch cable it is giving me problems and then I'm told it's a clutch cable and the next thing I'm told to change the whole clutch kit was quoted R13 000 including labour and when I started to complain I'm being given another quotation for R7856,70 AND I'm TOLD THAT AFTER REPLACING IT THE SOUNDS WILL STOP, HOW DO I NOW TRUST THIS BUNCH OF AMATEURES , and the clutch is not clutching well when I drive it worse part it was making a very disturbing and huge sound when reversing and then the service foreman has the audacity to tell me that he has nothing else to say to me, and was very rude when I told him that they broke my car, I am now stuck with a vehicle that is very noisy because of their incompetence, that foreman is very rude, disrespectful and ****** to the core, just because I am a black person I'm being ****** and taken for a ride by this ******. I even complained when I was called by Advisor in Motor management solutions, but I'm sure my complaints went to deaf ears.
Helpful (0)
|Replies (0)VM
Vel9090 Myself
1 reviews | Active since Jan 2020
17 May 2025, 16:54
****** / **** / *********** KIA Vereeniging
On the 05th May 2025 I took my precious Kia Picanto for 180 000 KM/s service, my car was in a very perfect condition, running smoothly and loved it, I then took it to KIA Vereeniging for service, was told that my car needed a coolant flush which I authorised and then my clutch cable was adjusted, and then I was told that my clutch cable is not good that I needed to change it, well I asked for a quotation and was told it was not in stock, but was advised that it is still clutching I needed not to worry I should just order a new one which I did, paid R5,364.70 cash for major service, and then I drive away with my car for 10 km/s and parked it overnight and the next morning my clutch started to make a squeaky sounds when clutching, I called Kia and was told to bring it in for check-up, I meet the service foreman and he tells me that it is clutch cable, I then pay for clutch cable which costed me R2,329.70 and was told that after replacing the clutch cable the sounds will go away when clutching, and I wait for my car at Kia until they are done with the clutch, and I ask for a test drive afterwards which is something they thought I wouldn't ask for as I am now told that the sound is still there because the pressure plate is now worn out and I'm now furious because the car was still Okay when it came for service and then after they adjusted the clutch cable it is giving me problems and then I'm told it's a clutch cable and the next thing I'm told to change the whole clutch kit was quoted R13 000 including labour and when I started to complain I'm being given another quotation for R7856,70 AND I'm TOLD THAT AFTER REPLACING IT THE SOUNDS WILL STOP, HOW DO I NOW TRUST THIS BUNCH OF AMATEURES , and the clutch is not clutching well when I drive it worse part it was making a very disturbing and huge sound when reversing and then the service foreman has the audacity to tell me that he has nothing else to say to me, and was very rude when I told him that they broke my car, I am now stuck with a vehicle that is very noisy because of their incompetence, that foreman is very rude, disrespectful and ****** to the core, just because I am a black person I'm being ****** and taken for a ride by this ******. I even complained when I was called by Advisor in Motor management solutions, but I'm sure my complaints went to deaf ears.
0
Replies (0)MS
Mampheng S
1 reviews | Active since Jan 2020
27 Jan 2025, 15:20
Great service
I would like to thank Mr Simpson and Mr Raees for the great service, they were so kind and welcoming. They have good customer service and you always feel at home the minute you enter the dealership. There's always someone to assist...
Helpful (0)
|Replies (0)MS
Mampheng S
1 reviews | Active since Jan 2020
27 Jan 2025, 15:20
Great service
I would like to thank Mr Simpson and Mr Raees for the great service, they were so kind and welcoming. They have good customer service and you always feel at home the minute you enter the dealership. There's always someone to assist...
0
Replies (0)PVDV
Paul Van Der Vyver
1 reviews | Active since Jan 2020
26 Nov 2024, 13:13
Dissapointed client
I purchased a secondhand car from KIA Vereeniging in 09 May 2024. Recently, I was shocked to receive a notification about a speeding ticket issued on June 9, 2024, at 7:03 AM in Vanderbijlpark—on my old car's number plate. This issue clearly points to a failure by KIA Vereeniging to handle the transfer of ownership of my old vehicle properly. I immediately contacted them, but it’s been over two weeks, and they’ve been avoiding my calls and delaying responses. I have no intention of accepting responsibility for a fine that isn’t mine, and I am deeply disappointed by the lack of accountability and support from KIA Vereeniging. This experience has been extremely frustrating, and I’m taking action to ensure this matter is resolved. I expect better service and will not allow anyone to walk over me.
Helpful (0)
|Replies (0)PVDV
Paul Van Der Vyver
1 reviews | Active since Jan 2020
26 Nov 2024, 13:13
Dissapointed client
I purchased a secondhand car from KIA Vereeniging in 09 May 2024. Recently, I was shocked to receive a notification about a speeding ticket issued on June 9, 2024, at 7:03 AM in Vanderbijlpark—on my old car's number plate. This issue clearly points to a failure by KIA Vereeniging to handle the transfer of ownership of my old vehicle properly. I immediately contacted them, but it’s been over two weeks, and they’ve been avoiding my calls and delaying responses. I have no intention of accepting responsibility for a fine that isn’t mine, and I am deeply disappointed by the lack of accountability and support from KIA Vereeniging. This experience has been extremely frustrating, and I’m taking action to ensure this matter is resolved. I expect better service and will not allow anyone to walk over me.
0
Replies (0)