K
Kiddiwinks
Unclaimed Business
K
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCG
Chris G
1 reviews | Active since Jan 2020
5 Apr 2023, 14:09
Kiddiwinks Much better than GREAT YELLOW BRICK
After POOR experiences with the Great Yellow Brick (SA's certified Lego store), Don't trust a store just because it is the local Certified Lego Store. Rather, shop at Kiddiwinks, MUCH friendlier service and better packaging, and the staff knows their LEGO
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Chris G
1 reviews | Active since Jan 2020
5 Apr 2023, 14:09
Kiddiwinks Much better than GREAT YELLOW BRICK
After POOR experiences with the Great Yellow Brick (SA's certified Lego store), Don't trust a store just because it is the local Certified Lego Store. Rather, shop at Kiddiwinks, MUCH friendlier service and better packaging, and the staff knows their LEGO
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Brendan S
1 reviews | Active since Jan 2020
7 Nov 2022, 14:26
This Should Be South Africa's Certified Lego Store.
After shocking experiences with the Great Yellow Brick (SA's certified Lego store), I realise just how good Bryony and her team are. Don't trust a store just because it is the local Certified Lego Store. Rather, shop at kiddiwinks, where you can also earn rewards and the prices are usually cheaper. I highly recommend.
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Brendan S
1 reviews | Active since Jan 2020
7 Nov 2022, 14:26
This Should Be South Africa's Certified Lego Store.
After shocking experiences with the Great Yellow Brick (SA's certified Lego store), I realise just how good Bryony and her team are. Don't trust a store just because it is the local Certified Lego Store. Rather, shop at kiddiwinks, where you can also earn rewards and the prices are usually cheaper. I highly recommend.
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Replies (0)CP
Coenraad P
1 reviews | Active since Jan 2020
24 Jan 2021, 11:39
Kiddiwinks is Fantastic !
What a fantastic shopping experience ! Kiddiwinks web shopping interface and loyalty program is one of the best I have seen. They also went out of there way for me to get a Lego set during the Black Friday frenzy and their team is always either sending me an email or phoning when a set becomes available. Thank you Matthew and Team ! You have a Kiddiwinks supporter for life !
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Coenraad P
1 reviews | Active since Jan 2020
24 Jan 2021, 11:39
Kiddiwinks is Fantastic !
What a fantastic shopping experience ! Kiddiwinks web shopping interface and loyalty program is one of the best I have seen. They also went out of there way for me to get a Lego set during the Black Friday frenzy and their team is always either sending me an email or phoning when a set becomes available. Thank you Matthew and Team ! You have a Kiddiwinks supporter for life !
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Replies (0)JV
Jenny V
1 reviews | Active since Jan 2020
4 Dec 2020, 08:41
Shocking online shopping experience
Horrible online shopping experience. Their only excuse for not being able to deliver is that they are overwhelmed with their online sales. Empty promises, unprofessional customer service. Why have Black Friday deals if you can’t not deal with the volume of orders? May I suggest you do a project management course or retail so that you are equip to deal with running an online shop
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Jenny V
1 reviews | Active since Jan 2020
4 Dec 2020, 08:41
Shocking online shopping experience
Horrible online shopping experience. Their only excuse for not being able to deliver is that they are overwhelmed with their online sales. Empty promises, unprofessional customer service. Why have Black Friday deals if you can’t not deal with the volume of orders? May I suggest you do a project management course or retail so that you are equip to deal with running an online shop
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Replies (0)MR
Martin R
1 reviews | Active since Jan 2020
12 Mar 2020, 06:49
Terrible customer experience
One of those shops who are happy to take your money instantly, but when a refund is due, a week later i am still waiting. Their excuse? The payment partner must do the refund, the same payment partner who seemingly dont man their email inboxes. Then when i ask on Facebook, the response from Kiddiwinks is reading me some act and regulation regarding 30 days to refund etc etc. Awesome customer service, you will never see me again, and i hope people dont support a place who has no clue what it means to be customer friendly. There are MANY other online shops with a much better understanding of what customer service is
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Martin R
1 reviews | Active since Jan 2020
12 Mar 2020, 06:49
Terrible customer experience
One of those shops who are happy to take your money instantly, but when a refund is due, a week later i am still waiting. Their excuse? The payment partner must do the refund, the same payment partner who seemingly dont man their email inboxes. Then when i ask on Facebook, the response from Kiddiwinks is reading me some act and regulation regarding 30 days to refund etc etc. Awesome customer service, you will never see me again, and i hope people dont support a place who has no clue what it means to be customer friendly. There are MANY other online shops with a much better understanding of what customer service is
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Robert L
1 reviews | Active since Jan 2020
2 Mar 2020, 09:31
Kiddiwinks
As a relatively frequent buyer at Kiddiwinks, Palmyra Junction, I'd earned approximately R500's worth of Legacy Loyalty points from my last two purchases. Arriving at the store today to make a purchase of R3000.00, I learnt that not only was I no longer recognised on their systems as an existing customer, I was also informed that "Legacy had pulled out of Kiddiwinks" and that I no longer had my credit available with them. Lost sale, lost customer. Greatyellowbrick hopefully has a better customer retention plan.
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Robert L
1 reviews | Active since Jan 2020
2 Mar 2020, 09:31
Kiddiwinks
As a relatively frequent buyer at Kiddiwinks, Palmyra Junction, I'd earned approximately R500's worth of Legacy Loyalty points from my last two purchases. Arriving at the store today to make a purchase of R3000.00, I learnt that not only was I no longer recognised on their systems as an existing customer, I was also informed that "Legacy had pulled out of Kiddiwinks" and that I no longer had my credit available with them. Lost sale, lost customer. Greatyellowbrick hopefully has a better customer retention plan.
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Replies (0)